Complete Business Management

• Managers as people
• Feedback
• Delegating
• Average managers and great managers
• Listening
• Developing your staff
• Coaching

• Managing in context
• Strategy
• Structure
• Systems
• Financial systems
• Performance and development review

• Holding meetings
• Developing effective transactions
• Ineffective transactions
• Stages of team development
• Performing

• Expectations
• Measures
• Outcomes
• Keeping performance records

• SMART goals
• Achieving balance
• Motivations
• Considerations when goal setting
• Learning from experience

• Leadership and management
• Four styles of leadership
• Leadership and politics
• Dealing with conflict
• How to make collaboration work
• Leadership influences on management

• Why start your own business?
• Character and motivation
• Before you start: managing yourself and planning
• Market research
• Sales and profits
• Competitors
• Financial planning
• Suppliers
• Employing people
• Stock and asset management

• Deciding on the form of your business (sole trader, partnership, limited company)
• How to decide what is best for you
• Setting goals for yourself

• Your product or service
• Value for money
• Competition
• Segmenting your market
• Pricing

• Identifying your potential customers
• Promoting your business
• Before sale
• After sale

• Understanding your business finances
• Working with figures
• Break-event point
• Fixed and current assets
• Cash flow
• Sources of finance
• Managing your money

• Why do you need a business plan?
• The format and structure of your business plan
• Yourself, your people. your values, your mission
• Your business model
• Your market
• Your competition
• Development
• Profit forecast
• Risks

• Explain the role of operations management within various different kinds of organisation.
  
• Describe how operations management has become crucial to organisations’ success in the modern world.
• Demonstrate how the concept of the value chain applies to a variety of different kinds of organisation.
• Give examples of the impact good operations management can have on organisational effectiveness.

• Justify why the role of the operations manager is fundamentally changing.
• Explain why effectively managing people is crucial to operations management.
• Explain how teams can enhance the operations function.

• Explain the relationship between marketing and operations.
• Justify the need for flexible approaches to product and service design.
• Describe key principles in product and service design.
• Define and utilise the concept of value analysis.

• Explain the relationships between value chains, supply chains and logistics.
• Demonstrate best practice in selecting and working with suppliers and providers.
• Describe the options available in designing processes.
• Explain the importance of controlling the value chain.

• Describe how operations managers can assess the efficiency and effectiveness of their operations.
• Explain how best practice organisations manage their operations.
• Identify a range of cost-reducing methods that can be applied to operations.
• Define and explain lean synchronisation.

• Define what quality means and how to measure it.
• Explain operational risk and how to manage it.
• Demonstrate how operations managers deal most effectively with the complexity of modern organisations.
• Explain why and how organisations adopt a continuous improvement approach to operations.

This course is assessed through a series of written assignments, which are submitted to your tutor to be marked. There is no external examination required.

Once enrolled, you will have two years to complete this bundle, which will allow you to work at your own pace, without the pressure of tight deadlines. You will also receive 24 months of tutor support, so you can feel confident that you’ll get the help you need. Studying around your work and family commitments has never been easier.

The course is designed for study by distance learning at home or at work. Students receive a course manual, assignments, and study guide, plus tutor support by mail or email.

At the end of this course, successful learners will receive three Certificates of Achievement from the Quality License Scheme which includes a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Following the successful completion of this course, you will be able to put your newfound knowledge into practice and develop your career in business. If after, you’re looking to enhance your business knowledge even further, take a look at the other business courses we offer.

Potential future career options:

• Business manager
• Administrative manager
• Operations manager