1Course Overview

Business Operations and Lean Management Level 3

Course code: ABC020

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£399.00

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Are you looking to fast-track your career with a flexible home learning course you can trust?

Learn all the skills and knowledge you need to manage an organisation successfully all from the comfort of your own home. 

On this course, you’ll be able to:

  • Understand the key practices and principles of Operations Management
  • Understand how operations connects with other aspects of an effective organisation, such as marketing and HR
  • Study at your own time and pace with no strict deadlines or timetabling to contend with

This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.

You choose whether you want to study this course online or as a paper based hard copy. All your course materials will then be delivered to you by post or online, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away!

Start your journey and develop your skills and knowledge today and join over 75,000 students that already have!

Discounts on selected courses - Until 2nd July
2Course Content

Course Content

Unit 1: How Operations Management Became Critical to Business Success
  • Explain the role of Operations Management within various different kinds of organisation
  • Describe how Operations Management has become crucial to organisations’ success in the modern world
  • Demonstrate how the concept of the value chain applies to a variety of different kinds of organisation
  • Give examples of the impact good operations management can have on organisational effectiveness
Unit 2: People and Operations
  • Justify why the role of the Operations Manager is fundamentally changing
  • Explain why effectively managing people is crucial to operations management
  • Explain how teams can enhance the operations function
Unit 3: Products and Services
  • Explain the relationship between marketing and operations
  • Justify the need for flexible approaches to product and service design
  • Describe key principles in product and service design
  • Define and utilise the concept of value analysis
Unit 4: Operational Processes in Context
  • Explain the relationships between value chains, supply chains and logistics
  • Demonstrate best practice in selecting and working with suppliers and providers
  • Describe the options available in designing processes
  • Explain the importance of controlling the value chain
Unit 5: Efficiency and Effectiveness in Operations
  • Describe how operations managers can assess the efficiency and effectiveness of their operations
  • Explain how best practice organisations manage their operations
  • Identify a range of cost-reducing methods that can be applied to operations
  • Define and explain lean synchronisation
Unit 6: Quality, Improvements and Change
  • Define what quality means and how to measure it
  • Explain operational risk and how to manage it
  • Demonstrate how Operations Managers deal most effectively with the complexity of modern organisations
  • Explain why and how organisations adopt a continuous improvement approach to operations
3Other Information

Assessment

You will be assessed through a series of written assignments, which are submitted to your tutor for marking. No external examination is required.

Course Duration

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study Method

This course will enable you to work when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive our award-winning tutor support by email, so help is only a click away!

Course Outcomes

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Open Study College has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Open Study College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

4Q&As

Your Questions Answered

What skills are needed to enrol onto this course?

You do not need any previous knowledge to enrol onto this course.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE CV writing service
  • *Comprehensive study guide
  • *Open Study College pen and highlighter
  • *Student study planner
  • *Student notebook
  • *Document wallet

* Not included with the online study option

Do I have to sit an exam?

No. Your certification is issued based on your tutor-marked assignments.

Are there any additional costs?

No. Everything you need is included in the price!

How do I get my work assessed?

You will send your assignments to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your certification proving your knowledge.

What happens if I lose my course pack?

It’s not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.

What if I still have questions?

That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.

Finance options

Provided by
Length Of Your Repayment
Your Deposit
Monthly payment:

Deposit to pay:

  • Cash Price:
  • Loan Amount:
  • Loan Repayments:
  • Cost of Loan:
  • Number of Monthly Payments:
  • Total Amount Payable:


The total course fee includes a loan arrangement fee. Your initial deposit payment will be used towards this fee, any remaining fee balance will be added the loan amount.

Provided by

Our finance option is provided in partnership with AffordItNow.
For your finance application to be considered you must meet the following criteria:

  • Be over 18 years old
  • Be employed for at least 16 hours a week or retired and in receipt of a private or company pension. Certain state benefit schemes may also be considered.
  • Be a permanent UK resident with a 3 year address history
  • Have a good credit history with no late payments, debt relief orders or bankruptcies
  • Have a valid email address and can access it

Please note that meeting the above criteria does not guarantee finance acceptance.

Open Study College, 6140 Knights Court, Birmingham Business Park, Birmingham B37 7WY is a licensed credit broker, authorised and regulated by The Financial Conduct Authority (licence number 724179 with FCA).