Open Study College – Privacy & Cookie Policy


Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you upload information to our Website, download it, or are merely visiting our Website. However, please note that we are not responsible for any use of your personal information you provide to third-party websites that may be
accessed via this website. You will therefore need to review the privacy policy of any third-party websites that you use.

Collection Of Personal Information

When you use this website you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at We will return or destroy your personal information within 5 days of receipt of your withdrawal of consent.Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.


If you are acting as an intermediary by submitting someone else’s personal information, you must ensure that you have obtained their express consent to upload such personal information onto this website for the purposes set out in this Privacy Policy.

Use of personal information

We may use your information to process your service requests, provide access to privileged areas of the Website, to administer contests and competitions, personalise your visit to our site and to enable us to review, develop and improve the products, services, and special offers we provide online. We may occasionally carry out market research and send you details of services and offers that we think will be of interest to you. If you do not wish to receive such information, please ensure you e-mail or alternatively when we send you an e-mail, it will contain a provision to allow you to opt-out of receiving any further information from us.

Disclosure Of Personal Information

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by OSC.

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with
any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current legislation applicable to the UK, in particular the General Data Protection Regulation ((EU 2016/679) (GDPR). For the purpose of GDPR, the data controller is OSC Ltd Registered Number: Z134852X.

Right To Access Your Personal Information

You can obtain access to your personal information held by us by writing to us at: Information Officer, Open Study College, 1760 Solihull Parkway, Birmingham Business Park, B37 7YD.


We may create and access cookies (a piece of information which is stored on your computer and allows us to identify if you have visited the site before) on your PC. Third party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC,
then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

A more detailed description of how we use cookies can be found in our cookie policy below.


All account information is password protected. Where appropriate we use industry standard SSL encryption to protect data transmission. All security on our websites is treated seriously and reviewed by our security & abuse team on a regular basis.

We also undertake security steps, including extensive use of SSL technology, on our back office systems that store customer account information.

At OSC we take security very seriously and make purchasing our services online as safe as shopping at any other store. Your browser will go into secure mode before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen or for the when the address bar goes green. Being in ‘secure mode’ means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site,so your card details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 256 bit encryption and therefore keeps your details as safe as possible at all times.

We only accept payments which are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. No credit or debit card details are stored on our servers once your initial payment has been processed.They are stored securely with Symantec. Once on their systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. The encryption keys are held on state of-the-art, Symantec’s Global Root certificate tamper proof systems, making them all but impossible to
extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

If you have any further concerns about security, please email our Customer Service team at

Policy Changes

Changes in this policy will be posted on our Website. You are advised to check our website regularly to view our most recent privacy policy.

Like most websites, this one uses cookies

What is a Cookie?

A Cookie is a small text file stored on your computer and used by your web browser. They can be used for many different purposes, and on this Website some of them are essential to deliver the functionality needed to run this Website and enrol on a Course.

This policy explains how Cookies are used on Open Study College websites and how you can control the cookies that may be used on this site.

About our cookie policy

This policy applies to websites operated directly by Open Study College (“the Website”).

By accessing this Website, you agree that this Cookie Policy will apply whenever you access the Website on any device. This Cookie Policy forms part of and is incorporated into our Website Terms and Conditions.

Any alterations to the policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.

Our use of cookies

We may collect information automatically when you visit the Website, and that is stored in a Cookie.

We have categorised our use of Cookies into three categories:

  • Required Cookies
  • Analytical Cookies
  • Advertising Cookies

Required Cookies

When you browse around the Website there are some cookies that are needed for the site to work correctly and data is collected for audit purposes. This functionality can include things like remembering which course product you have added to the shopping basket, or which payment plan you have set as your preferred option.

Analytical Cookies

These cookies monitor how visitors move around the Website and how they found it. We use these Cookies so that we can see total (not individual) figures on which types of content users are the most popular and to identify problems with the Website that may need to be fixed or improved upon to provide a better experience for our visitors.

You can opt out of these by clicking on the following links:

Advertising Cookies

We advertise our courses on third-party websites and social networks, and work with third-party media partners to do this.

These cookies hold information about the computer – they don’t hold personal information about you (ie it’s not linked to you as an individual). But they might hold a record of which products your computer has browsed on our Website.

These are the third-party services we use and how you can control those cookies.

How to change your Cookie settings

You can choose not to allow cookies at all. If you do, we can’t guarantee that your experience with the Website will be as good as if you do allow them.

The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.

These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:

Sign up to receive discounts, advice and latest news via email.