Business Management QLS Level 3
Course code: OSC1034
This course provides essential knowledge for students wishing to progress to a career in business management.
- Gain an understanding how to listen to, develop and coach your staff.
- Study the key leadership styles and how to deal with conflict in the workplace.
- Understand how to manage teams effectively and recognise the stages of team development.
- Learn how to manage your employees’ performance and set SMART goals.