The convenient way to study Customer Services

Join over 120,000 people who improved their skills with us. Study from home at your own pace

Study Customer Services online

Customer service plays a big factor in the success of any business. It ensures an excellent customer experience and helps build a loyal customer base. This skill set is needed for all jobs which require you to communicate with your customer.

Our Level 3 course is perfect if you’re already working within customer service and want to boost your knowledge and climb the career ladder. You’ll learn everything you need to know about how to resolve customer complaints, how to respond when things go wrong and the importance of customer loyalty to a retail business.

Are you ready to boost your skills in customer service?

Then enrol today on our Level 3 Customer Service course. Start studying from home at your own pace today!

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    Trusted independent accreditation

    All of our courses are independently accredited from long-established awarding organisations with qualifications such as ABE, BTEC, NVQ, and A-Level. It’s easier to get a job when you have an employer recognised qualification.

    Each independent award body perform detailed, rigorous checks to ensure our courses meets their high standards.

    Study from home, at your own pace

    If you struggle to find time to study every day at a traditional college, a home learning course is an ideal solution. Over 120,000 people have studied with us from home and enjoyed full support from a tutor.

    You’ll study whenever you want, at your own pace. There are no strict deadlines (you’ll have up to a year and most of our courses require 80 hours of study- that’s around 1 hour and a half a week).

    Award-winning tutor support

    Our courses are studied entirely from home- but you still enjoy help at every step of the way from your dedicated expert tutor who can be contacted via our award-winning e-learning site.

    Meet our award-winning tutor - Caroline Wren

    A quality distance learning experience with a FREE CV critique service

    After you’ve passed your course, you can use our CV writing expertise to improve your chances of finding a job. This is a free service open to all successful Open Study College students, it is unavailable elsewhere.