Do you want to make a career in retail management? Then this Retail Management QLS Level 3 and Customer Service QLS Level 3 course bundle could be perfect for you.
Learn the strategic importance of customer service for any business.
Retail Management QLS Level 3 and Customer Service QLS Level 3
OSC1073Course Duration
Up to 2 years.
Course Outcome
You will receive a Certificate of Achievement in Retail Management Level 3 and a Certificate of Achievement in Customer Service Level 3.
Entry Requirements
There are no specific entry requirements for this course.
Assessment
Tutor-marked assignments.
This bundle includes:
Retail Management QLS Level 3
Customer Service QLS Level 3
£778.00£709.00
Course code: OSC1073Buy now, pay later
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Course overview
- Study the key aspects of how to deliver great customer service.
- Learn how to create and lead your own customer service culture.
- Discover the importance of supply chain and inventory management.
- Understand the role that pricing strategy and how it influences consumer choice.
- Develop your ability to manage people and their performance.
This dual aspect of this course makes it ideal for those wishing to progress into a retail management position, or for current retail managers wishing to maximise their career development and understand the wider business of successful retailing.
During the Retail Management QLS Level 3 course, you will explore market segmentation, the role of experience in shopping, the importance of customer service, and much more.
Meanwhile, the Customer Service QLS Level 3 course will enable you to learn the strategic importance of customer service for any business.
This course will allow you to study when and where you want, at your own pace. All coursework can be submitted by post or email making it simple and hassle-free.
All of the materials will be delivered to you by post or email, so it couldn’t be easier.
What next?
Following the successful completion of this course, you will be able to put your newfound knowledge into practice and develop your career. If after, you’re looking to enhance your knowledge even further, take a look at the other management and leadership courses we offer.
Potential future job titles:
Store manager
Assistant store manager
Inventory control specialists
Awarding body
This course has been endorsed by the Quality Licence Scheme for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Course overview
- Study the key aspects of how to deliver great customer service.
- Learn how to create and lead your own customer service culture.
- Discover the importance of supply chain and inventory management.
- Understand the role that pricing strategy and how it influences consumer choice.
- Develop your ability to manage people and their performance.
This dual aspect of this course makes it ideal for those wishing to progress into a retail management position, or for current retail managers wishing to maximise their career development and understand the wider business of successful retailing.
During the Retail Management QLS Level 3 course, you will explore market segmentation, the role of experience in shopping, the importance of customer service, and much more.
Meanwhile, the Customer Service QLS Level 3 course will enable you to learn the strategic importance of customer service for any business.
This course will allow you to study when and where you want, at your own pace. All coursework can be submitted by post or email making it simple and hassle-free.
All of the materials will be delivered to you by post or email, so it couldn’t be easier.
What next?
Following the successful completion of this course, you will be able to put your newfound knowledge into practice and develop your career. If after, you’re looking to enhance your knowledge even further, take a look at the other management and leadership courses we offer.
Potential future job titles:
Store manager
Assistant store manager
Inventory control specialists
Awarding body
This course has been endorsed by the Quality Licence Scheme for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.