Retail Management QLS Level 3 and Customer Service QLS Level 3
Develop your career in retail, from home! This bundle enables you to gain a solid understanding of all core aspects of retail management, combined with a thorough understanding of customer service principles and practice.
- Learn the strategic importance of customer service for any business
- Study the key aspects of how to deliver great customer service
- Learn how to create and lead your own customer service culture
- Discover the importance of supply chain and inventory management
- Understand the role that pricing strategy and how it influences consumer choice
- Develop your ability to manage people and their performance