Retail Management QLS Level 3 and Customer Service QLS Level 3
SAVE £50 on this course in our biggest January sale EVER!
Enter code JANSALE50 at checkout to apply the discount. Hurry, offer ends 17th January!
Develop your career in retail, from home! This bundle enables you to gain a solid understanding of all core aspects of retail management, combined with a thorough understanding of customer service principles and practice.
- Learn the strategic importance of customer service for any business
- Study the key aspects of how to deliver great customer service
- Learn how to create and lead your own customer service culture
- Discover the importance of supply chain and inventory management
- Understand the role that pricing strategy and how it influences consumer choice
- Develop your ability to manage people and their performance