Interest-free credit offer! Enrol today with no deposit, NOTHING to pay until 2023, and no interest with an etika finance plan! Simply select ‘pay monthly’ and choose 0% interest from the dropdown options when enrolling online. Valid on enrolments under £1000. Ends midnight 4th January 2023
Understand the key skills required of receptionists in a variety of settings.
- Develop the transferable skills you'll need to work as a receptionist in a variety of settings.
- Learn how to be an effective communicator, including telephone communication.
- Study the core information technology skills vital to the role, and the key processes and protocols for excellent customer care.
- Understand the key principles behind taking and conveying messages and how to take general notes.