Receptionist Skills Level 2
Course code: ABC011
Understand the key skills required of receptionists in a variety of settings.
- Develop the transferable skills you'll need to work as a receptionist in a variety of settings.
- Learn how to be an effective communicator, including telephone communication.
- Study the core information technology skills vital to the role, and the key processes and protocols for excellent customer care.
- Understand the key principles behind taking and conveying messages and how to take general notes.
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£1,179.00 – £1,219.00
or £or £41.89 per month