Business Administration Level 3

Course code: SH013
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If you’re looking to boost your skills in business administration, this course is perfect for you!

  • Understand the principles of providing administrative services.
  • Discover how a business communicates in terms of negotiation, documents and information systems.
  • Explore equality and diversity in the workplace.
  • Identify ways on how to improve business performance, whether its resolving problems, project, change or conflict management.
  • Enhance your CV and improve your knowledge.
Course Overview

This course will allow you to study everything you need to know about business administration in the comfort of your own home at your own pace.

You decide when and where you learn. So fitting studying around your other commitments is easy and hassle-free.

Course Duration

Up to 1 year.

Study Hours

Approximately 100 hours.

Course Outcome

You will receive a Certificate of Achievement in Business Administration Level 3.

Entry Requirements

There are no specific entry requirements for this course.


Tutor-marked assignments.

Course Content
  • Managing an office facility
  • Supervising an administration team
  • Importance of staff development
  • Health and safety in a business environment
  • Taking minutes of meetings
  • Organising events
  • Health and safety in a business environment
  • Negotiation in a business environment
  • Importance of good communication in a business environment
  • Creating bespoke business documents
  • Information systems in a business environment
  • Organisational aspects of equality, diversity and inclusion in the workplace
  • Personal aspects of equality, diversity and inclusion in the workplace
  • Principles of resolving business problems
  • Principles of project management
  • Principles of change management
  • Principles of conflict management