Office Management QLS Level 3

Course overview

• Discover the responsibilities of being an office manager.
• Recognise excellent customer service within a workplace and the implications of bad customer service on a business.
• Understand the processes of recruitment, selection and managing performance within a team.
• Explore the administration and processes an office manager will have to follow.
• Develop a good understanding of the legal implications of managing a team and facilities.
• Identify the different communication styles of an office manager.

During this Office Management QLS Level 3 course, you will explore the role and responsibilities of an office manager, the manager’s role in ensuring the team deliver excellent customer service, and more.

This course will allow you to study at a time and place which suits you with no strict deadlines or timetabling to contend with. This means you can fit studying around your other commitments!

You will receive your course by post or email, so getting your materials is easy and hassle-free. Your personal tutor is there to support you every step of the way by email, so help is only a click away!

What next?

Following the successful completion of this course, you will be able to start using your new office management skills in your role. If after, you’re looking to enhance your business knowledge even further, take a look at the other business courses we offer.

Potential future career titles:

• Business manager
• Administrative manager
• Operations manager