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NCFE Level 3 Certificate in Retail Knowledge

Course Code


Kick-start your career in retail from home!

  • Gain an NCFE qualification in retail knowledge.
  • Understand customer service in the retail sector.
  • Explore the retail selling process.
  • Investigate the development of personal and team effectiveness in a retail business.

Course overview

As well as providing an excellent knowledge base in retail, this course is ideal for those considering a career in the retail industry such as a sales assistant, supervisor/team leader or visual merchandiser. The course is also perfect for those that want to develop their knowledge in retail, learners already working in the retail sector looking to progress or those wanting to boost their CV with a recognised qualification.

Course Duration

Up to 1 year.

Study Hours

Approximately 160 hours.

Course Outcome

Your will receive an NCFE Level 3 Certificate in Retail Knowledge.

Entry Requirements

There are no specific entry requirements for this course.


Tutor-marked assignments.

Course content

Extra info


This course is assessed by a series of written assignments. These assignments will then be sent and marked by your tutor. There is no external examination required for this course.

Course Duration

Once enrolled, you can start at any time and have 12 months to complete your studies. This course will take you approximately 160 hours and will allow you to study at your own pace and in your own time, without the pressure of tight deadlines. This means that learning around your other commitments is stress-free and convenient.

Study Method

You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work, it is completely up to you. All your materials will be posted or sent to you online, so receiving your materials is easy. You will also receive personal tutor support by email, so help is only a click away. All coursework can be submitted by either post or email making it simple and hassle-free.

Course Outcome

You will receive an NCFE Level 3 Certificate in Retail Knowledge.

Awarding Body

NCFE are a national Awarding Organisation that offer a wide range of regulated qualifications. Each of their qualifications is regulated by one or more of these organisations: Ofqual, Qualifications Wales, CCEA or SQA Accreditation.


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