Managing Conflict in the Workplace Level 3
Course code: ABC945
Learn how to manage conflict in the workplace, from home!
- Learn how to identify a recruitment process
- Develop an understanding of how induction processes support organisational need
- Learn how to discover the framework and tools used to assess 'competence' and ‘competences’
- Discover how to avoid conflict, external and internal support mechanisms to reduce conflict
- Explore how performance management affects the organisation
- Understand the disciplinary and grievance process and its effect on the workforce, individual and organisation
- Learn the legal obligations relating to dismissal
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