Managing Conflict in the Workplace QLS Level 3

Course overview

• Develop an understanding of how induction processes support organisational need.
• Learn how to discover the framework and tools used to assess 'competence' and ‘competences’.
• Discover how to avoid conflict, external and internal support mechanisms to reduce conflict.
• Explore how performance management affects the organisation.
• Understand the disciplinary and grievance process and its effect on the workforce, individual and organisation.
• Learn the legal obligations relating to dismissal.

This course will give you all the tools, knowledge and strategies to enable you to manage conflict effectively within the workplace whilst allowing you to study the convenient way!

During the Managing Conflict in the Workplace QLS Level 3 course, you will explore leadership styles, motivation theory, conflict and its cause and effect, and much more.

You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.

You choose whether you want to study this course online or as a paper based hard copy. All your course materials will then be delivered to you by post or online, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away! Start your journey and develop your skills and knowledge today and join over 110,000 students that already have!