Hotel and Hospitality Level 5

Course code: OBS034
Discounted Selected Courses
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Improve your hotel and hospitality skills from the comfort of your own home and achieve an Ofqual regulated Level 5 Diploma in Hotel and Hospitality.

  • Study the supply chain systems in the hospitality industry and how the supply chain can help you achieve a competitive edge.
  • Improve your knowledge of conference and events management and the processes and considerations involved.
  • Understand how to manage people in a hospitality environment and the key principles of human resource management.
  • Learn more about revenue management and business planning.
This course is only available to study online.
Course Overview

This level 5 course will provide you with the knowledge you’ll need to succeed within the hotel and hospitality industry.

It is ideal for:

  • Students who want to begin or further their career in the hotel and hospitality industry.
  • Learners that want to go onto university and further learning.
  • Those aspiring to develop their knowledge and skills in areas such as food and beverage supply, account and cost control and more.

Join over 90,000 other students who chose to improve their education and boost their employability through distance learning.

Course Duration

Up to five years.

Course Outcome

You will receive an ATHE Level 5 Diploma in Hospitality and Hotel Management.

Entry Requirements

You must be at least 18 years of age and have completed secondary education and the Level 4 Diploma in Hotel and Hospitality.


Online and written assignments.

Course Content


  • Develop an understanding of supply chain systems and how these are relevant within food and beverage preparation within hospitality both domestically and globally.
  • Understand quality and quality management and its role within a hospitality setting and analyse and evaluate a quality management system within an organisation.
  • Discover the operational issues that form the basis for successful events and conferences.
  • Learn the importance of customer relationship management (CRM) within hospitality and understand how to proceed to ensure effectiveness.
  • Recognise the key principles of management behaviour, styles, responsibilities and skills and the effectiveness of management within different organisational structures.
  • Recognise the key principles of human resource management (HRM) and the issues that managers must consider when carrying out their duties, in addition to understanding how current legislation impacts human resources within hospitality.
  • Discover the key elements of revenue management and how this affects pricing within hospitality, particularly bedrooms. Understand and be able to implement yield management practices and overbooking policies.
  • Understand key principles of corporate social responsibility (CSR) and the impact hotels have on social, cultural and environmental factors.
  • Gain an understanding of the nature and impact of contemporary issues that affect hospitality, and the need for flexibility.
  • Understand how to create a business plan for a hotel or hospitality organisation.