Amadeus Expert

Course Code

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Understand all you need to know about the Amadeus GDS system with this course.

Develop your understanding of airline reservations.
Learn about automatic fares and ticketing.
Understand the car hire options and how to book them.
Study how to book hotel reservations, as well as how to change, add to and cancel reservations.

Course Options	Please choose a course option to see prices	Course Material
Study Options	This course is only available to study online.
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Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as ‘essential’ on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill!

Air France, Iberia, Lufthansa, Expedia, Opodo and Flightline are just several travel companies that use Amadeus. Amadeus holds around 35% of the global travel market and is widely used throughout Europe and Asia. This Amadeus course is recognised all over the world and is fully compliant with the IATA’s GDS (International Air Transport Association’s Global Distribution System) requirements.

Home learning is simple and stress free! Enrol today and join the 50,000 students who have chosen Open Study College to improve their career prospects.

Course Duration

Up to six months.

Study Hours

Approximately 70 hours.

Course Outcome

You will receive the Amadeus Expert certificate.

Entry Requirements

There are no specific entry requirements for this course.

Assessment

Drills, exercises, quizzes and exams.

Lesson 1 - Introduction, signing in and out, work areas
Lesson 2 - Encode and decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight availability, return availability, shortcut flifo
Lesson 7 - Booking seats from availability
Lesson 8 - Name elements, contact elements
Lesson 9 - Ticketing element, received-from element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Cancelling and changing mandatory PNR elements
Lesson 12 - Mailing and billing address elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Cancelling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 - AIS

Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access/exit, remove/delay queued PNRs
Lesson 10 - Segment status, schedule change, waitlist assurance

Lesson 1 - Basic fare displays, carrier specific fares
Lesson 2 - Fare displays for specific dates
Lesson 3 - Additional fare display options
Lesson 4 - Fare display follow up entries
Lesson 5 - Fare notes
Lesson 6 - Itinerary pricing
Lesson 7 - Stored itinerary pricing
Lesson 8 - Best buy pricing
Lesson 9 - Pricing options
Lesson 10 - PNR fare elements
Lesson 11 - Ticketing

Lesson 1 - Car location lists
Lesson 2 - Display and book from multi-company car availability
Lesson 3 - Display and book from single company car availability
Lesson 4 - Direct car availability entries
Lesson 5 - Car availability options
Lesson 6 - Car sell options and direct car sell
Lesson 7 - Car segment modify entries
Lesson 8 - Car terms

Lesson 1 - Hotel location lists
Lesson 2 - Display and book from multi-property hotel availability
Lesson 3 - Display and book from single property hotel availability
Lesson 4 - Direct hotel availability entries
Lesson 5 - Hotel display options
Lesson 6 - Hotel features entries
Lesson 7 - Hotel sell options and chain-specific help pages
Lesson 8 - Book a hotel directly and from a location list
Lesson 9 - Change, add to, delete from, and cancel hotel segments

Assessment

Module 1: Airline reservation (part 1): 21 drills, 6 exercises, 10 quizzes and an exam
Module 2: Airline reservations (part 2): 10 drills, 3 exercises, 3 quizzes and an exam
Module 3: Automatic fares and ticketing: 11 drills, 3 exercises, 3 quizzes and an exam
Module 3: Car hire: 8 drills, 3 exercises, 3 quizzes and an exam
Module 4: Hotel reservations: 9 drills, 3 exercises, 3 quizzes and an exam

Study Method

This course is run through our Online Amadeus Training facility, which provides an Amadeus Simulator so you can use the software as you learn.
Please note that this is a self-study course. You will not be allocated a tutor as all support is self-contained within the course materials. You will, however, receive technical support.

Course Duration

You can start at any time and have up to a full six months to complete the course. This includes 70 hours on the online portal. This is much more time than you need, so you can work at your own pace.

Course Outcome

Upon completion of this Amadeus course you will receive the Amadeus Expert certificate to use as proof of your competency in the software, which will be widely accepted by employers.

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.