1Course Overview

Amadeus Booking System Training Course

Course code: VIEW103

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Gain a comprehensive understanding of the Amadeus Booking System, from home!

Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as 'essential' on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill!

  • Air France, Iberia, Lufthansa, Expedia, Opodo and Flightline are just several travel companies that use Amadeus.
  • Amadeus holds around 35% of the global travel market and is widely used throughout Europe and Asia.
  • This Amadeus course is recognised all over the world and is fully compliant with the IATA's GDS (International Air Transport Association's Global Distribution System) requirements.

Home learning is simple and stress free! Enrol today and join the 50,000 students who have chosen Open Study College to improve their career prospects. 

Discounts on selected courses - Until 30th July
2Course Content

Course Content

Unit 1
  • AIS,access type indicators, additional hotel entries and addresses
Unit 2
  • Flight availability
Unit 3
  • Booking a car at a passenger's destination
Unit 4
  • Booking a hotel at a passenger's destination
Unit 5
  • Building a complete PNR and ending transaction
Unit 6
  • Cancelling seats
Unit 7 
  • Car terms
Unit 8
  • Changing and deleting PNR data
Unit 9
  • Changing segment status
Unit 10
  • Displaying the subfields of a PNR
Unit 11
  • Encoding and decoding cities
Unit 12
  • Airports and airlines
Unit 13
  • Entering fare elements, displays, notes
Unit 14
  • Flight sell, follow-up availability entries, frequent-flyer element
Unit 15
  • HELP system, hotel segment modification
Unit 16
  • Introduction to classes of service and basic restrictions
Unit 17
  • Introduction to the PNR
Unit 18
  • Itinerary pricing
Unit 19
  • Miscellaneous Amadeus functions
Unit 20
  • Name element
Unit 21
  • OSI elements
Unit 22
  • PNR management
Unit 23
  • PNR queues
Unit 24
  • Building complete PNRs
Unit 25 
  • ebooking itinerary segments
Unit 26
  • Retrieving a PNR from a similar name list
Unit 27
  • Retrieving a PNR from the Amadeus database
Unit 28
  • Return availability and SSR elements
Unit 29
  • Seat maps, requests and customer preferences
Unit 30
  • Signing in and out
Unit 31 
  • Telephone element
Unit 32
  • Ticketing element
Unit 33
  • Timetables
Unit 34
  • Waiting list assurance
Unit 35
  • Working through a PNR queue
3Other Information


This Amadeus course is assessed online using our Online Learning Environment and Amadeus Simulator. You will take a series of tests as you progress through the course. There is also an Amadeus exam that is taken online at the end of your course and takes 1 hour to complete.

Course Duration

You have a total of 45 hours of access to the Online Learning Environment and a 6 month timeframe to complete the course. 

Study Method

This course is run online through our Online Amadeus Training facility, which provides an Amadeus Simulator so you can use the software as you learn. 

Please note that this is a self-study course. You will not be allocated a tutor as all support is self-contained within the course materials. You will, however, benefit from technical support. 


Upon completion of this Amadeus course you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry.


Your Questions Answered

What skills are needed to enrol onto this course?

We would advise a basic set of computer skills in order to be successful on this course, as it is based online.

What is included in the cost of my course?
  • Access to the Online Learning Environment where you can use an Amadeus Simulator
  • Dedicated student support
  • Accreditation
  • FREE CV writing service
Are there any additional costs?

No, everything you need is included in the price. You will need to ensure that you have access to a computer, connected to the internet to complete this Amadeus course.

Can I get IATA points?

The IATA points system was dismantled in January 2006, when the accreditation criteria for the UK changed. Training points are no longer a requirement for a travel agency to obtain IATA accreditation.

What if I still have questions?

That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.


Interesting,helpful to study,because of flexible time.

Interesting, helpful to study, because of flexible time.

- Kadarmeera Saibu Hussain

Finance options

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The total course fee includes a loan arrangement fee. Your initial deposit payment will be used towards this fee, any remaining fee balance will be added the loan amount.

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Our finance option is provided in partnership with AffordItNow.
For your finance application to be considered you must meet the following criteria:

  • Be over 18 years old
  • Be employed for at least 16 hours a week or retired and in receipt of a private or company pension. Certain state benefit schemes may also be considered.
  • Be a permanent UK resident with a 3 year address history
  • Have a good credit history with no late payments, debt relief orders or bankruptcies
  • Have a valid email address and can access it

Please note that meeting the above criteria does not guarantee finance acceptance.

Open Study College, 6140 Knights Court, Birmingham Business Park, Birmingham B37 7WY is a licensed credit broker, authorised and regulated by The Financial Conduct Authority (licence number 724179 with FCA).