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Airport Ground Handling QLS Level 3


Prepare for a career in the airline industry with this distance learning course.

Course duration

Up to 12 months.

Course outcome

You will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary.

Entry requirements

There are no specific entry requirements for this course.


Tutor-marked assignments.

Course Options

Study Options

or £11.56 /month*
Course code: OSC1353
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*Pay monthly option available via Snap Finance on payment page in checkout


Course overview

  • Be introduced to the world of ground handling
  • Understand the importance and value of ground handling for commercial aviation in society
  • Learn about the key features of the airport and airside environment, and the external characteristics of commercial aircraft
  • Recognise the key roles performed by key handling staff and the equipment required
  • Identify and understand the best ways to maximise personal safety
  • Be able to apply for a formal training program with an airport or ground handling agent

This course will allow you to study when and where you want, at your own pace. All coursework can be submitted by email making it simple and hassle-free.

All of the materials will be delivered to you by post or via email, so it couldn’t be easier. Our experienced and friendly tutors are always a click away by email, giving you advice and helping you through your course.

Course content

  • Importance of ground handling staff
  • Importance of timekeeping
  • Tension between safety and speed
  • 24-hour clock, phonetic alphabet and IATA airport code system

  • Commercial airport layouts
  • Airside roadways, taxiways and runways
  • Importance of communication

  • Importance of airside safety and aircraft danger zones
  • Airside environment risks
  • Health and safety requirements

  • Ground handling service roles
  • Key processes in ground handling
  • Safety risks

  • Aircraft turnaround
  • Effects of delayed turnarounds
  • Common sources of delays
  • Delay avoidance methods
  • Ground handling errors and flight safety

  • Manual handling
  • Risk reduction in manual handling
  • Musculoskeletal Disorders and back injury risks
  • Performing manual handling techniques

Awarding body

This course has been endorsed by the Quality License Scheme for its high-quality, non-regulated provisions and training programmes.

This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the learner FAQs on the Quality Licence Scheme website.

The Quality License Scheme’s endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

Extra information

This course is assessed by a series of assignments, which are submitted to your tutor for marking. No external examination is required.

You have 12 months to complete the course.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).


There are no specific skills or qualifications needed to enrol on this course.

You may start at any time and have a full year to complete your studies. It is truly flexible and is designed to be adaptable around your lifestyle and other commitments.

  • Dedicated personal tutor support
  • Dedicated learner services
  • Assignment marking and feedback
  • FREE XO Student Discounts membership
  • FREE CV critique service
  • FREE employability guide to help you impress future employers
  • Comprehensive study guide*
  • Open Study College pen and highlighter*
  • Student notebook*

* Not included with the online study option

You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your Certificate of Achievement in Airport Ground Handling Level 3.

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Learner Services Team can provide you with a new set of materials for a one-time additional fee.

That's not a problem. We want to make sure you're 100% confident about enrolling on the course and starting your study. So, just give our team of education specialists a call on 03300 563 100 and they'll do their best to help.

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