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1Course Overview
Hotel and Hospitality Level 4
Course code: OBS033
Improve your Hotel and Hospitality skills from the comfort of your own home, and achieve an Ofqual regulated BAA Level 4 diploma in Hotel and Hospitality.
This Level 4 course engages in the skills and knowledge required to succeed within the Hotel and Hospitality industry.
It is ideal for:
- Students who want to begin or further their career in the hotel and hospitality industry
- Learners that want to go onto university and further learning
- Those aspiring to develop their knowledge and skills in areas such as food and beverage supply, account and cost control and more
This course allows you to:
- Fast track your skills to the second year of university standard
- Develop the personal and team skills to be able to succeed in this industry
- Expand your knowledge to international standards
- Study from home at your own pace
This course provides you with the equivalent skills and education of the first year of an Undergraduate degree, at a pace that suits you.
Join over 75,000 other students who chose to improve their education and boost their employability through distance learning.
2Course Content
Level 4 -
Module 1: Food and Beverage Operations
- Understand food and beverages operations and the processes involved, including production and service.
Module 2: Food Safety and Hygiene
- Learn why it is necessary to comply with regulations and management procedures for ensuring food safety.
Module 3: Hospitality and Hotel Housekeeping
- Explore the role of the housekeeping department within hospitality and the impact it has on operations.
Module 4: Customer Service
- Discover the importance of customer-focused hospitality in a competitive environment, and develop the skills to deliver excellent customer service to exceed the expectations of customers.
Module 5: Front Office Operations
- Understand the role of the front office within hospitality and the impact it has on operations.
Module 6: Accounting and Cost Control
- Gain an understanding of the principles of hospitality costing and the contents of key financial statements used, along with the basic accounting techniques used to produce and analyse them.
Module 7: Global Tourism and Hospitality
- Explore the size and scope of hospitality and global tourism and the affect it has on the growth of its brand.
Module 8: Marketing
- Learn the fundamental principles of marketing and how it relates to the hospitality organisation.
Module 9: Employee Engagement
- Discover the concept of employee engagement and its key components, and how it can influence an organisation within hospitality.
Module 10: Training and CPD
- Explore different methods of training identification in hospitality as well as planning, designing, delivering and evaluating its effectiveness within an organisation.
3Other Information
Assessment
This course is assessed through online assessments and written assignments. Once you have completed each module, you will be provided with an online assessment of 30 multiple-choice questions to complete.
Once each module and online assessment is completed you will be provided with the details for each written assessment. Each assessment is between 3000 – 5000 words long.
Course Duration
You will have access to your course and materials for 5 years. This is more than enough time to give you flexibility to work at your own pace without the pressure of deadlines.
Each module contains 40 guided learning hours of study material, and an additional 30-50 hours of optional materials are also provided. These include resources such as exercises, additional reading, internet resources and self-testing exercises.
Study Method
You will study this course via distance learning which means you are in control of your learning. Study when and where you choose and at a pace that suits you.
Throughout the duration of your studies, you will have access to 1-2-1 skype sessions with your tutor, interactive and informative webinars and an online social learning forum to help you along your journey.
Course Outcomes
This course is taught via Online Business School.
Upon completion of this and the Level 5 course, students will receive an BAA diploma in Hotel and Hospitality, this is recognised by Ofqual.
The Level 4 modules and assessments are equivalent to the first year of an Undergraduate degree. On completion of this course, students will be able to progress onto a final year of an accredited Undergraduate Degree programme or equivalent.
This course will allow you to achieve up to 120 credits.
4Q&As
Your Questions Answered
What skills are needed to enrol onto this course?
In order to enrol onto this course, you must be at least 18 years of age and have completed secondary education.
Is there a time limit for the completion of this course?
You may start at any time and have 5 year to complete your studies. This course is truly flexible and adaptable around your lifestyle.
What is included in the cost of my course?
- Dedicated personal tutor support with 1-2-1 Skype sessions
- Dedicated student support
- Access to an online Social Learning forum
- Assignment marking and feedback
- FREE CV writing service
Do I have to sit an exam?
No. This course is assessed based on tutor-marked assignments.
Are there any additional costs?
No, everything you need is included in the price!
How do I get my work assessed?
Each online multiple-choice assessment will be marked immediately, and the results will be shown on screen.
Once you have completed your written assessments, these will be marked and returned to you. On successful completion of the course you will be awarded your certificate.
What if I still have questions?
That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.
