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1Course Overview

Personal Assistant Level 3

Course code: OSC1026

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Personal Assistants (or PAs) support managers and senior staff within an organisation. They must be organised, efficient and have excellent communication skills.

Salaries typically range between £20,000 and £24,000, but can be considerably more in large cities and in corporate organisations.

This course will enable you to:

  • Understand how to manage and maintain offices to a high standard
  • Gain knowledge of how to process business documents
  • Learn how to organise events and work to budgets
  • Develop your knowledge of appropriate communication methods for the office environment
  • Learn how to assist with the recruitment process

This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.

All your course materials will then be delivered to you by post or email, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away!

Start your journey and develop your skills and knowledge today and join over 50,000 students that already have!

Black Friday discounts on selected courses - Until 23rd November
2Course Content
Unit 1: Organising and Managing an Office
  • Ensuring all necessary equipment meets user needs
  • Maintenance of office equipment
  • Maintaining positive relationships with suppliers
  • Implementing and monitoring office procedures
  • Health and safety at work
Unit 2: Compilation of Business Documents
  • Transcription and storage of handwritten notes
  • Use of word processing software
  • Spreadsheets
  • Presentations software
Unit 3: Event Planning
  • Event management
  • Budgeting
  • Health and safety
  • Invitation distribution
Unit 4: Planning of Meetings
  • Calling and planning a meeting
  • Business meetings
  • Team meetings
  • Staff and management meetings
  • Minute taking
  • Specific needs
  • Follow-up actions
Unit 5: Communication
  • Communicating sensitive information
  • Selecting a communication method
  • Verbal communication
  • Lack of communication
  • Barriers
Unit 6: Recruitment of staff
  • Acquiring vacancy details
  • Compiling a job information pack
  • Holding candidate information securely
  • From interview to appointment
3Other Information

Assessment

You will be assessed through a series of written assignments, which are submitted to and marked by your tutor.

Course Duration

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study Method

This course will enable you to work when and where you want by distance learning. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you. You will also receive our award-winning tutor support by email, so help is only a click away!

Course Outcomes

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (This lists details of all the units you have completed as part of your course).

The course itself has been designed by Open Study College to meet specific learners’ or employers’ requirements. The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means Open Study College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.

The completion of this course alone does not lead to an Ofqual regulated qualification, but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards your Recognition of Prior Learning if you wish to progress your studies in this sector.

The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

ABC Awards are a national awarding organisation that have years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.

4Q&As

Course Questions & Answers

What skills are needed to enrol onto this course?

You do not need any previous knowledge to enrol onto this course.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE CV writing service
  • *Comprehensive study guide
  • *Exclusive Open Study College Pen
  • *Student study planner
  • *Three colour highlighter
  • *Student notebook
  • *Document wallet
  •  
  • * Not included with the online study option

Are there any additional costs?

No, everything you need is included in the price!

How do I get my work assessed?

You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your Personal Assistant Level 3 certification.

What happens if I lose my course pack?

We offer a course replacement service which ensures that, if your course pack is lost or damaged throughout the duration of your studies, we can issue you with a new set of materials for a one-time additional fee. This is available by calling our Student Support team on 03300 563100.

What do i do if i still have questions?

For further information please contact us.

5Reviews

The tutor always gets back

Very helpful, the tutor always gets back to me and the resources are useful.

- Nicole Demetri
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