Personal Assistant Level 3

Course code: OSC1026

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Personal assistants support managers and senior staff within an organisation. They must be organised, efficient and have excellent communication skills.

This course will allow you to:

Understand how to manage an office a high standard and maintain positive relationships with suppliers.
Gain knowledge of how to process business documents and plan events.
Develop your understanding of how to plan meetings and communicate effectively.
Learn how to assist with the recruitment process.

Course Options	Please choose a course option to see prices	Course Material
Study Options	Study Online Study Pack
Payment Options	Pay Upfront Pay Monthly Pay Monthly is not available in your currency.

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This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.

All your course materials will then be delivered to you by post or email, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away!

Course Duration

Up to one year

Study Hours

Approximately 80 hours

Course Outcome

You will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary

Entry Requirements

There are no specific entry requirements for this course.

Assessment

Tutor-marked assignments

Unit 1

Organising and Managing an Office

Ensuring all necessary equipment meets user needs
Maintenance of office equipment
Maintaining positive relationships with suppliers
Implementing and monitoring office procedures
Health and safety at work

Unit 2

Compilation of Business Documents

Transcription and storage of handwritten notes
Use of word processing software
Spreadsheets
Presentations software

Unit 3

Event Planning

Event management
Budgeting
Health and safety
Invitation distribution

Unit 4

Planning of Meetings

Calling and planning a meeting
Business meetings
Team meetings
Staff and management meetings
Minute taking
Specific needs
Follow-up actions

Unit 5

Communication

Communicating sensitive information
Selecting a communication method
Verbal communication
Lack of communication
Barriers

Unit 6

Recruitment of Staff

Acquiring vacancy details
Compiling a job information pack
Holding candidate information securely
From interview to appointment

Assessment

You will be assessed through a series of written assignments, which are submitted to and marked by your tutor.

Course Duration

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study Method

This course will enable you to work when and where you want by distance learning. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you. You will also receive our award-winning tutor support by email, so help is only a click away!

Course Outcomes

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Awarding Body

This course has been endorsed by ABC Awards and Certa Awards for its high-quality. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the ABC Awards and Certa Awards website.
This course has been benchmarked at level 3 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.

What skills are needed to enrol onto this course?

You do not need any previous knowledge to enrol onto this course.

What is included in the cost of my course?

Dedicated personal tutor support
Dedicated student support
Assignment marking and feedback
FREE XO Student Discounts card
FREE CV critique service
FREE employability guide to help you impress future employers
*Comprehensive study guide
*Open Study College pen and highlighter
*Student study planner
*Student notebook
*Document wallet

* Not included with the online study option

Are there any additional costs?

No, everything you need is included in the price!

How do I get my work assessed?

You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will achieve Certificate of Achievement in Personal Assistant Level 3.

What happens if I lose my course pack?

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.

What if I still have questions?

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.