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Course Overview
Personal Assistant Level 3
Course code: OSC1026
Personal Assistants (or PAs) support managers and senior staff within an organisation. They must be organised, efficient and have excellent communication skills.
Salaries typically range between £20,000 and £24,000, but can be considerably more in large cities and in corporate organisations.
This course will enable you to:
- Understand how to manage and maintain offices to a high standard
- Gain knowledge of how to process business documents
- Learn how to organise events and work to budgets
- Develop your knowledge of appropriate communication methods for the office environment
- Learn how to assist with the recruitment process
This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.
All your course materials will then be delivered to you by post or email, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away!
Start your journey and develop your skills and knowledge today and join over 85,000 students that already have!
Course Content
Unit 1: Organising and Managing an Office
- Ensuring all necessary equipment meets user needs
- Maintenance of office equipment
- Maintaining positive relationships with suppliers
- Implementing and monitoring office procedures
- Health and safety at work
Unit 2: Compilation of Business Documents
- Transcription and storage of handwritten notes
- Use of word processing software
- Spreadsheets
- Presentations software
Unit 3: Event Planning
- Event management
- Budgeting
- Health and safety
- Invitation distribution
Unit 4: Planning of Meetings
- Calling and planning a meeting
- Business meetings
- Team meetings
- Staff and management meetings
- Minute taking
- Specific needs
- Follow-up actions
Unit 5: Communication
- Communicating sensitive information
- Selecting a communication method
- Verbal communication
- Lack of communication
- Barriers
Unit 6: Recruitment of staff
- Acquiring vacancy details
- Compiling a job information pack
- Holding candidate information securely
- From interview to appointment
Other Information
Assessment
You will be assessed through a series of written assignments, which are submitted to and marked by your tutor.
Course Duration
You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.
Study Method
This course will enable you to work when and where you want by distance learning. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you. You will also receive our award-winning tutor support by email, so help is only a click away!
Course Outcomes
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Open Study College has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Open Study College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
Q&As
Your Questions Answered
What skills are needed to enrol onto this course?
You do not need any previous knowledge to enrol onto this course.
What is included in the cost of my course?
- Dedicated personal tutor support
- Dedicated student support
- Assignment marking and feedback
- FREE CV writing service
- FREE employability guide to help you impress future employers
- *Comprehensive study guide
- *Open Study College pen and highlighter
- *Student study planner
- *Student notebook
- *Document wallet
* Not included with the online study option
Are there any additional costs?
No, everything you need is included in the price!
How do I get my work assessed?
You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will achieve Personal Assistant Level 3.
What happens if I lose my course pack?
It’s not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.
What if I still have questions?
That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.
6Reviews
The tutor always gets back
Very helpful, the tutor always gets back to me and the resources are useful.
