Medical Secretary QLS Level 3

Course code: ABC1023

Develop your skills to help your dream job as a medical secretary become a reality, with a flexible home learning course.

Gain the knowledge and understanding of the duties of a medial secretary and working within the clinical environment
Understand the different requirements of primary and secondary care
Develop knowledge and understanding of key medical terminology and abbreviations
Understand the function and process of medical administration Study at your own time and pace

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Study Options	Study Online Study Pack
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Learn the knowledge and skills needed to give you the perfect foundation to become a medical secretary.

This course covers all you need to know within the job role including medical terminology and the importance of confidentiality.

Course Duration

Up to 1 year.

Study Hours

Approximately 80 hours.

Course Outcome

Certificate in achievement for Medical Secretary Level 3.

Entry Requirements

There are no formal entry requirements.

Assessment

Series of written assignments.

Unit 1

Primary and secondary care

Identify the funding streams and frameworks in primary and secondary care
Discuss the different personnel and their roles in primary and secondary care
Discuss the skills required for a medical secretary in primary and secondary care
Explain the process of clinical auditing

Unit 2

Medical terminology

Identify key medical terminology
Discuss medical terminology relating to the body systems
Identify medical terminology and abbreviations relating to prescriptions and drugs
Discuss medical terminology relating to medical specialities

Unit 3

Working in the clinical environment

Discuss the principles of infection
Describe the principles of medical ethics
Explain the importance of confidentiality
Describe the concept of health promotion

Unit 4

Medical Administration

Discuss the importance and process of accurate record keeping
Describe the use of appointment systems
Describe the role of medical administration in the NHS
Explain the role of medical administration in private practice and complementary therapies

Unit 5

Communication skills

Explain how and when to communicate with patients
Discuss telephone communications
Evaluate verbal and non-verbal communications
Discuss the obstacles presented by diversity

Unit 6

IT Skills

Explain the main principles of computer operation
Describe electronic medicine processes
Discuss information management technology
Describe the key software used

Assessment

You will be assessed through a series of written assignments, which are submitted to your tutor for marking. No external examination is required.

Course Duration

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study Method

This course will enable you to work when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive our award-winning tutor support by email, so help is only a click away!

Course Outcomes

At the end of this course, successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Awarding Body

This course has been endorsed by ABC Awards and Certa Awards for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What skills are needed to enrol onto this course?

You do not need any previous skills to enrol onto this course.

What's included in the cost of my course?

Dedicated personal tutor support
Dedicated student support
Assignment marking and feedback
FREE CV critique service
FREE employability guide to help you impress future employers
*Comprehensive study guide
*Open Study College pen and highlighter
*Student study planner
*Student notebook
*Document wallet

* Not included with the online study option

Do i have to sit an exam?

No. Your certification is issued based on your tutor-marked assignments.

How do i get my work assessed?

You will send your assignments to your personal course tutor for them to mark and return to you.

What happens if I lose my course pack?

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.

What if I still have questions?

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.