Course Overview

Medical Secretary Level 3

Course code: ABC1023

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£379.00

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Looking for a career change?

Develop your skills to help your dream job as a medical secretary become a reality, with a flexible home learning course.

This course will allow you to:

  • Gain the knowledge and understanding of the duties of a medial secretary and working within the clinical environment
  • Understand the different requirements of primary and secondary care
  • Develop knowledge and understanding of key medical terminology and abbreviations
  • Understand the function and process of medical administration
  • Study at your own time and pace
  • Hand in assignments with no deadlines or timetabling to contend with
  • Choose whether you want to study this course online or by a posted course pack

Home learning is simple and stress-free.  Enrol today and join the 75,000 people who have improved their career prospects by studying with us. 

Discounts on selected courses - Until 27th August
Course Content

Course Content

Unit 1: Primary and Secondary Care
  • Identify the funding streams and frameworks in primary and secondary care
  • Discuss the different personnel and their roles in primary and secondary care
  • Discuss the skills required for a medical secretary in primary and secondary care
  • Explain the process of clinical auditing
Unit 2: Medical Terminology
  • Identify key medical terminology
  • Discuss medical terminology relating to the body systems
  • Identify medical terminology and abbreviations relating to prescriptions and drugs
  • Discuss medical terminology relating to medical specialities
Unit 3: Working in the Clinical Environment
  • Discuss the principles of infection
  • Describe the principles of medical ethics
  • Explain the importance of confidentiality
  • Describe the concept of health promotion
Unit 4: Medical Administration
  • Discuss the importance and process of accurate record keeping
  • Describe the use of appointment systems
  • Describe the role of medical administration in the NHS
  • Explain the role of medical administration in private practice and complementary therapies
Unit 5: Communication Skills
  • Explain how and when to communicate with patients
  • Discuss telephone communications
  • Evaluate verbal and non-verbal communications
  • Discuss the obstacles presented by diversity
Unit 6: IT Skills
  • Explain the main principles of computer operation
  • Describe electronic medicine processes
  • Discuss information management technology
  • Describe the key software used
Other Information

Assessment

You will be assessed through a series of written assignments, which are submitted to your tutor for marking. No external examination is required.

Course Duration

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study Method

This course will enable you to work when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive our award-winning tutor support by email, so help is only a click away!

Course Outcomes

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Open Study College has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The course itself has been designed by Open Study College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

Q&As

Your Questions Answered

What skills are needed to enrol onto this course?

You do not need any previous skills to enrol onto this course.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE CV writing service
  • *Comprehensive study guide
  • *Open Study College pen and highlighter
  • *Student study planner
  • *Student notebook
  • *Document wallet

* Not included with the online study option

Do I have to sit an exam?

No. Your certification is issued based on your tutor-marked assignments.

Are there any additional costs?

No. Everything you need is included in the price!

How do I get my work assessed?

You will send your assignments to your personal course tutor for them to mark and return to you. 

What happens if I lose my course pack?

It’s not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.

What if I still have questions?

That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.

6Reviews

My course tutor has been really helpful

I am thoroughly enjoying my course. The study materials are clear and easy to follow, my course tutor has been really helpful and my first unit came back very quickly after I submitted it for marking. Would definitely use OSC again in the future.

- Sharon Boultwood

Finance options

Provided by
Length Of Your Repayment
Your Deposit
Monthly payment:

Deposit to pay:

  • Cash Price:
  • Loan Amount:
  • Loan Repayments:
  • Cost of Loan:
  • Number of Monthly Payments:
  • Total Amount Payable:


The total course fee includes a loan arrangement fee. Your initial deposit payment will be used towards this fee, any remaining fee balance will be added the loan amount.

Provided by

Our finance option is provided in partnership with AffordItNow.
For your finance application to be considered you must meet the following criteria:

  • Be over 18 years old
  • Be employed for at least 16 hours a week or retired and in receipt of a private or company pension. Certain state benefit schemes may also be considered.
  • Be a permanent UK resident with a 3 year address history
  • Have a good credit history with no late payments, debt relief orders or bankruptcies
  • Have a valid email address and can access it

Please note that meeting the above criteria does not guarantee finance acceptance.

Open Study College, 6140 Knights Court, Birmingham Business Park, Birmingham B37 7WY is a licensed credit broker, authorised and regulated by The Financial Conduct Authority (licence number 724179 with FCA).