Medical Secretary QLS Level 3

• Identify the funding streams and frameworks in primary and secondary care
• Discuss the different personnel and their roles in primary and secondary care
• Discuss the skills required for a medical secretary in primary and secondary care
• Explain the process of clinical auditing

• Identify key medical terminology
• Discuss medical terminology relating to the body systems
• Identify medical terminology and abbreviations relating to prescriptions and drugs
• Discuss medical terminology relating to medical specialities

• Discuss the principles of infection
• Describe the principles of medical ethics
• Explain the importance of confidentiality
• Describe the concept of health promotion

• Discuss the importance and process of accurate record keeping
• Describe the use of appointment systems
• Describe the role of medical administration in the NHS
• Explain the role of medical administration in private practice and complementary therapies

• Explain how and when to communicate with patients
• Discuss telephone communications
• Evaluate verbal and non-verbal communications
• Discuss the obstacles presented by diversity

• Explain the main principles of computer operation
• Describe electronic medicine processes
• Discuss information management technology
• Describe the key software used

This course is assessed by a series of assignments which are submitted to your tutor for marking. No external examination or practical work is required, so you can complete all assessed work from home.

You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

This course will be studied entirely via distance learning, meaning you will complete your learning either from home or a place that suits you. Full tutor support will be available via email, so if you have any questions or need some guidance, your tutor will be here to help. Your course materials will include a series of self-assessment exercises and tutor-marked questions to allow both yourself and your tutor to monitor your progress.

The study method you choose depends on your personal learning style. Your options are:

• Study pack: if you choose the study pack option, you will be sent a set of printed course materials.
• Study online: if you choose this option, you will be sent your login details to our online portal through which you will access your course materials digitally. You can access your course via a desktop/laptop computer, tablet, or smartphone.

Once you have successfully completed this course, you will receive a certificate of achievement in Medical Secretary Level 3 from the Quality License Scheme. You will also receive a learner unit summary which will list the components you have completed as part of your course.