Level 2 Certificate in IT Essentials

Course code: DLC010

Boost your knowledge of computers and software, from home!

  • Understand how to create documents and format text in a range of Microsoft office programs.
  • Explore how to improve your productivity when using various IT systems.
  • Learn more about IT security and the guidelines and procedures involved.
This course is only available to study online.
Course overview

This course covers accredited ITQ (IT User Qualification) units listed on Ofqual and can lead to a Level 2 RQF (Regulated Qualifications Framework) qualification. The ITQ is a nationally recognised qualification for those who need digital skills as users of technology.

As well as providing an excellent knowledge base in using a computer, the IT Essentials Level 2 course is ideal for:

  • Students who are planning to gain an internationally recognised qualification in IT.
  • Those aspiring to achieve a career in the IT industry.
  • Those that want to progress in their current IT career.
  • Learners who want to boost their IT skills.

Course Duration

Up to 1 year.

Study Hours

Approximately 140 hours.

Course Outcome

You will receive an ITQ – Level 2 Certificate.

Entry Requirements

To enrol onto this course you should be able to comfortably use a computer and navigate through the internet. You must be 13 years or over.


Tutor-marked assignments. No external examination is required.

Course content
  • Introduction to computers
  • Hardware and software
  • Using Windows 10
  • Organising files
  • Managing files
  • Information networks
  • Health and safety
  • Lesson review and quiz
  • Assignment 1 – file management exercise
  • Introduction
  • The Microsoft Word application
  • Document creation
  • Formatting text
  • Word objects
  • Mail merge
  • Prepare outputs
  • Lesson review and quiz
  • Assignment 2 – Word processing exercises
  • Introduction
  • The Excel application
  • Cell basics
  • Managing worksheets
  • Formulae and functions
  • Formatting charts
  • Preparing Outputs
  • Lesson review and quiz
  • Assignment 3 – Excel exercises
  • Introduction
  • Using the Access application
  • Database tables
  • Retrieving data
  • Database objects
  • Preparing output
  • Lesson review and quiz
  • Assignment 4 – Access exercises
  • Introduction
  • Using the PowerPoint application
  • Developing a presentation
  • Inserting text
  • Inserting charts
  • Graphical elements
  • Preparing outputs
  • Lesson review and quiz
  • Assignment 5 – Build a presentation
  • Introduction
  • Web browsing concepts
  • Web browsing
  • Web based information
  • Communication concepts
  • Using email
  • Lesson review and quiz
  • Assignment 6 – Blog software research project
  • Introduction
  • Using IT systems
  • Selecting IT systems
  • Reviewing IT systems
  • Improving productivity
  • Lesson review and quiz
  • Assignment 7 – Productivity review
  • Introduction
  • System performance and security
  • Information security
  • Technology security
  • Guidelines and procedures
  • Data security
  • Lesson review and quiz
  • Assignment 8 – Write a security policy
Extra info


You will be assessed through project-based assignments which will require you to demonstrate skills you have learnt in each lesson. There is an assignment for each unit within the course.

Course Duration

You will have a full year to complete this course, which is plenty of time to be able to study at your own pace. This course will take you approximately 140 hours to complete.

Study Method

You will study this course through distance learning, which means you can learn at a time and place to suit you. You will study this course online and work will be submitted to your course tutor by email. You will receive a year’s full tutor support by email, so help is only a click away!

Course Outcome

On successful completion of this course students will receive our ITQ – Level 2 Certificate. This is not a nationally recognised qualification.
The course measurable learning outcomes have been benchmarked at Level 2 using the RQF framework to allow you to consider the depth of study, difficulty, and level of achievement involved.

Awarding Body

If you want to gain the Open Awards IT User Skills – Level 2 Certificate Qualification you can pay the required accreditation fee of £150.00 to be entered for this qualification. This qualification has been accredited on the Regulated Qualifications Framework (qualification code: 600/5670/8). This is a Level 2 Certificate Qualification with 32 Credits.
The certification is issued through Open Awards. Open Awards are an Awarding Body Organisation approved by Ofqual. Set up in 1981, Open Awards (previously the North West Region of the National Open College Network – OCNNW) have been in business for over 30 years and are a not for profit organisation and a registered charity.


To enrol onto this course, you should be able to comfortably use a computer and navigate through the internet. You must be 13 years or over.

The course focuses on Microsoft Windows 10 and Microsoft Office 2019/365 or earlier, and students will require their own versions of appropriate software. Earlier versions of Windows and Microsoft Office can be used, although some instructions may be different for the earlier versions of the software.

Please Note: The course covers the use of Microsoft Windows and Microsoft Office (PC Versions) and is designed for use on a PC. It will be possible to view the course materials using an Apple Mac although the information within the course will be specific to Windows based software.

You may start at any time and have up to a full year to complete your studies. This course is truly flexible and adaptable around your lifestyle.

  • Online learning platform
  • Personal tutor support
  • Assignment marking and feedback
  • Dedicated student support
  • FREE XO Student Discounts card
  • FREE CV critique service
  • FREE employability guide to help you impress future employers

If you would like to gain the Open Awards IT User Skills – Level 2 Certificate Qualification you will need to pay the required accreditation fee of £150.00 to be entered for this qualification. It is your own responsibility to book and pay for this.

No. This course is assessed based on your tutor marked assignments.

You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your Certificate of Achievement in IT Essentials Level 2.

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.

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