Learn how to turn customer data into better experiences with this internationally recognised CIM Level 6 qualification, developing the skills to understand customer journeys and create more personalised experiences.
CIM Level 6 Award in Customer Journey Optimisation
OSC1643
Entry requirements
Requirements apply
Relevant experience or qualifications needed. See FAQs for details
Learning time
80 hours
6 months to complete
Assessment
Multiple choice test
Taken online
Tutor support
Unlimited
Throughout the course
About this course
Course overview
Exam details
How you're assessed
You will sit a 90 minute onscreen multiple-choice test.New Arrival
£409.00
or pay monthly from
£14.47/month
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