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Frequently Asked Questions

What skills are needed to enrol on a course?

It depends on the course level. If it's a level 2 course then you'll require little or no experience to start studying. If it's a higher level then please check the course details page to find out if you need to have prior knowledge.

Is there a time limit for completion of a course?

Each course page will state the length of time you get to complete your studies. This will allow you to work at your own pace, without any strict deadlines.

When do the courses start?

Unlike regular colleges and learning institutions, home learning has no term dates and is designed to be completely flexible for each student. You can choose when you wish to start your course and can study at your own pace.

When will I receive my course materials?

Online students will receive course materials within 72 hours. Those students that have opted for the course pack study method will receive their course materials within 10 working days, but it will usually be less. As soon as you receive your materials you may start your course.

What is included in the cost of my course?

Most of our courses include a student study planner, three colour highlighter, exclusive Open Study College pen, student notebook and document wallet, as well as comprehensive study materials! Some courses will also provide extra tools such as SAGE software, DVDs or practical day kits. What is included in your course will be display on the course page.

What do I do if I need help?

You will be allocated a personal tutor who will be contactable by email. Some courses do have telephone support (this will be stated on the course page). Your tutor will advise and guide you when you require support throughout the course. They will assess your work and help you improve your skills.

What other benefits will I receive?

Students will be entitled to a free NUS Extra card, enabling you to enjoy offers and discounts from various high street stores, restaurants, cinemas and travel services. On completion of your course you will be able to have your CV written by our experts to maximise your prospects to potential employees. Please be aware that the FREE NUS Extra Card is only available for UK students.

Is there a required reading list?

Most of our courses do not require you to study from any textbooks. However, the GCSE and A-Level courses may generally list compulsory or recommended textbooks which can be purchased from any good book store or directly from us.

Do I have to sit an exam?

Our courses are designed to be assessed through coursework which will be marked by your tutor and sent to you via post or email. However, the A-Level, GCSE and ICB courses will also require you to sit an exam in order to complete the qualification. The SAGE course has an examination which is to be taken at home.

What if I live outside the UK?

You are still able to study for any of the Open Study College courses. Our overseas students often prefer the on-line study option as it is a faster and more convenient way to get work assessed. You will however be required to take any examinations within the UK.

How do I get my work assessed?

In order to get your work assessed you will have to send your assignments via email or post. Please note that tutors do prefer work sent by email, as this is convenient and a quicker way to get your work marked. If you choose to study an online course then you will need to submit all your assessments via email. Once your tutor receives your coursework they will mark it and return it to you.

How do I pay for my course?

Payment is easy! You can pay online through a secure checkout or over the phone. You will have the option to pay in full or by spreading the cost into low monthly instalments.

What do I do if I want to cancel my course?

We offer a fourteen day money back guarantee. If you wish to cancel your course, please return all course material to us within fourteen days and we will give you a full refund minus an administration fee of £25 (£25 administration fee not applicable on enrolments through a finance application). Please note: This does not apply to online studies.

What do I do if I still have questions?

For further information please contact us.

Why enrol with us?

  • Over 60,000 students have enrolled with us
  • Trusted independent qualifications
  • Study from home, at your own pace
  • Full support from your tutor
  • FREE NUS Extra Card
  • FREE CV writing service

Hello. My name is [Your full name] and I’m interested in finding out more about [Your desired course]. Please call me on [Your contact no.] or email me at [Your email address] so we can talk about how Open Study College can help me...

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