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1Course Overview
Professional Business Development Level 4
Course code: SH003
Boost your business skills, from home!
As well as providing an excellent knowledge base in professional business development, this Level 4 course is ideal for:
- Those that want to progress in their current career
- Those that want to go onto further qualifications and training
- Those that want to boost skills which underpins effective business performance
This course allows you to:
- Practice and demonstrate leadership skills
- Plan and implement a range of business development skills
- Develop working practices which comply with business, employment and consumer law
- Study from home, at your own pace
2Course Content
Unit 1 Personal Skills
- Communication skills
- Verbal
- Non- verbal
- Written
- Listening
- Presenting data
- Presentations
- Report writing
- Internal and external communications
- Working as part of a team
- Time and stress management
- Self-assessment and continuing professional development
Unit 2 Leadership Skills
- Coaching and mentoring
- Delivering training
- Managing people
- Motivating people
- Dealing with difficult people
- Performance management
Unit 3 Business Development Skills
- Planning for success
- Project management
- Influencing skills
- Negotiating skills
- Strategic thinking
- Conflict resolution/mediation
- Problem solving
Unit 4 Service
- Internal and external customers
- Developing customer service in others
- Service Excellence Skills
Unit 5 Legal aspects of Business
- Businesses and the Law
- Employment status
- A contract of employment
- Legislation relating to employment of staff
- Working hours and time rights
- Family rights
- Pay rights
- Discrimination
- Health and safety
- Contracts and obligations
- Creating a legally valid customer contract
- Unfair Terms In Consumer Contracts Regulations 1999
- Creating a valid business to business contract
- Unfair Contract Terms Act 1977
3Other Information
Assessment
This course is assessed by a series of written assignments. These assignments will then be sent and marked by your tutor. There is no external examination required for this course.
Course Duration
You may start at any time and have a full year to complete your studies. This course should take you approximately 120 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.
Study Method
You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted to you, so receiving your course is hassle-free. You will also receive our tutor support by email, so help is only a click away!
Course Outcomes
At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).
The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.
The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.
The course itself has been designed by Kendal Publishing to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.
ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government.
4Q&As
Your Questions Answered
What skills are needed to enrol onto this course?
There are no requirements for this course, therefore you can start at any time!
Is there a time limit for the completion of this course?
You may start at any time and have a full year to complete your studies. It is truly flexible and is designed to be adaptable around your lifestyle and other commitments.
What is included in the cost of my course?
- Dedicated personal tutor support
- Dedicated student support
- Assignment marking and feedback
- FREE CV writing service
- Comprehensive study guide
- Exclusive Open Study College Pen
- Student study planner
- Three colour highlighter
- Student notebook
- Document wallet
Do I have to sit in an exam?
No. We will issue certification based on your coursework alone.
Are there any additional costs?
No, everything you need is included in the price!
How do I get my work assessed?
You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your certification.
What if I still have questions?
That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.
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Simple & straight forward
Simple & Straight Forward.
