Are you looking to enhance your business skills and knowledge to develop your career? Then this career could be perfect for you.
Professional Business Development QLS Level 4
SH003 £469.00
Course code: SH003
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Course overview
- Study the legislation involved in business development such as the Unfair Terms in Consumer Contracts Regulations 1999.
- Learn how to create a valid business-to-business contract and legally valid customer contracts.
- Explore the methods behind developing customer service in others and the service excellence skills required.
As well as providing an excellent knowledge base in this level 4 course is ideal for students who want to go on to further qualifications and training, or those who want to progress in their current career.
During this Professional Business Development QLS Level 4 course, you will learn about leadership skills, developing customer service in others, contracts and obligations, and much more.
What next?
Following the successful completion of this course, you will be able to continue on your journey of making a career in business. If after, you’re looking to enhance your business knowledge even further, take a look at the other business courses we offer.
Potential future career options:
Business development manager
Business development executive
Marketing director
Awarding body
This course has been endorsed by the Quality License Scheme for its high-quality. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality License Scheme website.
This course has been benchmarked at level 4 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.
Course content
- Communication skills
- Verbal
- Non-verbal
- Written
- Listening
- Presenting data
- Presentations
- Report writing
- Internal and external communications
- Working as part of a team
- Time and stress management
- Self-assessment and continuing professional development
- Coaching and mentoring
- Delivering training
- Managing people
- Motivating people
- Dealing with difficult people
- Performance management
- Planning for success
- Project management
- Influencing skills
- Negotiating skills
- Strategic thinking
- Conflict resolution/mediation
- Problem solving
- Internal and external customers
- Developing customer service in others
- Service excellence skills
- Businesses and the law
- Employment status
- A contract of employment
- Legislation relating to employment of staff
- Working hours and time rights
- Family rights
- Pay rights
- Discrimination
- Health and safety
- Contracts and obligations
- Creating a legally valid customer contract
- Unfair Terms in Consumer Contracts Regulations 1999
- Creating a valid business to business contract
- Unfair Contract Terms Act 1977
Awarding Body
This course has been endorsed by the Quality License Scheme for its high-quality, non-regulated provisions and training programmes.
This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the learner FAQs on the Quality Licence Scheme website.
The Quality License Scheme’s endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
Extra Information
This course is assessed by a series of written assignments. These assignments will then be sent and marked by your tutor. There is no external examination required for this course.
You may start at any time and have a full year to complete your studies. This course should take you approximately 120 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.
You will study this course through distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted to you, so receiving your course is hassle-free. You will also receive our tutor support by email, so help is only a click away!
At the end of this course successful learners will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
FAQs
There are no requirements for this course, therefore you can start at any time!
- Dedicated personal tutor support
- Dedicated learner services
- Assignment marking and feedback
- FREE XO Student Discounts membership
- FREE CV critique service
- FREE employability guide to help you impress future employers
- Comprehensive study guide
- Open Study College pen and highlighter
- Student notebook
No. We will issue certification based on your coursework alone.
No. Everything you need is included in the price!
You will send your work to your personal course tutor for them to mark and return to you.
It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Learner Services Team can provide you with a new set of materials for a one-time additional fee.
That's not a problem. We want to make sure you're 100% confident about enrolling on the course and starting your study. So, just give our team of education specialists a call on 0121 329 4656 and they'll do their best to help.
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