PSA Passenger Service Agent Diploma

Course code: DS002

Gain skills and knowledge in our PSA Passenger Service Agent Diploma course, from home!

  • The PSA Diploma has been designed in association with leading major airlines, including Emirates
  • Students will develop an impressive knowledge of the aviation industry, terminology, geography and more
  • This course is designed to help you become a highly desirable job candidate for a PSA role
  • Equip yourself with detailed knowledge that you can demonstrate in applications and interviews
This course is only available to study online.
Course Overview

If you like the thought of working in the fast-paced travel industry, why not train to work as a Passenger Service Agent? Passenger Service Agents (PSAs) work for airlines in airports. They will often look after the check-in process and ensure that passengers and their luggage board their flights safely and on time.

All course materials are accessible online, anytime and anywhere, so it couldn’t be easier.

You can work at your own pace and everything is contained in your online learning account.

Achieve your dream career and equip yourself with the skills you need for your long term success. Home learning is simple and stress-free so enrol with us today!

Course Duration

Up to 1 year.

Study Hours

Approximately 60 hours.

Course Outcome

Passenger Service Agent Diploma.

Entry Requirements

There are no specific entry requirements for this course.


Self-assessed tests at the end of each module.

Course Content