1Course Overview

Level 2 Certificate in Information Advice or Guidance

Course code: NC014

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Kick-start you career in Information, Advice or Guidance Level 2 QCF, from home!

CACHE (The Council for Awards in Care, Health and Education) qualifications specialise in the care and education sector and are the leading industry specialists. This course has been developed by experts, which ensures everything that employers need is covered.  

As well as providing an excellent knowledge base in information, advice or guidance, this NCFE CACHE Level 2 course is ideal for:

  • Students who want to achieve a nationally recognised qualification in Information, Advice or Guidance
  • Want to go onto further vocational training and placement opportunities
  • Those aspiring to achieve a career in an information, advice or guidance role

This course enables you to:

  • Gain knowledge of what it is to take on a role in this field
  • Develop an understanding of the key aspects of information, advice or guidance
  • Gain a nationally recognised qualification to kick-start your career

What's more, you will now also gain FREE access to the CACHE Alumni for 1 year on completion of your course!

20% off selected courses - Until 22nd January
2Course Content

QCF Award Number: 601/4321/6

Unit 1: Information, Advice or Guidance in practice

(R/506/6653, Unit Level: 2; GLH: 24 hours; Credits: 3)

  • Understand the differences between Information, Advice or Guidance
  • Know the boundaries and responsibilities of this role
  • Gain practical skills such as signposting, referrals and record-keeping
Unit 2: Developing interaction skills for information, advice or guidance

(Y/506/6654, Unit Level: 2; GLH: 24 hours; Credits: 3)

  • Learn how to communicate with clients appropriately
  • Know the importance of the roles confidentiality and impartiality play
  • Understand personal strengths and weaknesses to improve
Unit 3: Signposting and referral in information, advice or guidance

(D/506/6655, Unit Level: 2; GLH: 24 hours; Credits: 3)

  • Understand the difference between referrals and signposting, and when to use each
  • Know the correct practices for signposting and referring
  • Learn practical skills such as recording and monitoring
Unit 4: Managing Information

(T/506/6659, Unit Level: 2; GLH: 24 hours; Credits: 3)

  • Understand what resources are used for information, advice or guidance
  • Know the range of media used and for which clients
  • Learn how to update and maintain information with an organisation
Unit 5: Operating within networks to support information, advice or guidance

(L/506/6666, Unit Level: 3; GLH: 21 hours; Credits: 3)

  • Understand how to support within information, advice or guidance
  • Know the difference between formal and informal networks and how they are used
  • Learn the codes of practice within information, advice or guidance
3Other Information
Assessment

This course is assessed by submitting a portfolio of evidence to be assessed by your tutor at the end of each unit.

Course Duration

This course will take approximately 120 hours to complete. Students will receive a full year to complete the course, which is a lot more time than you will need. This allows you to work at your own pace, without the pressure of tight deadlines.

On completion of your studies, you will also gain access to the CACHE Alumni for up to 1 year. CACHE Alumni is a Professional Membership Network for those who work in the CACHE Sector, providing valuable resources and advice for professionals with a CACHE qualification.

Study Method

You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted to you, and you will also receive our award-winning tutor support by email, so help is only a click away!

Course Outcomes

Upon successful completion of the 15 credits, students will receive a certificate of achievement from the awarding organisation, NCFE.

The NCFE CACHE Level 2 course has been accredited by the qualifications regulators for England, Wales and Northern Ireland, and is part of the Qualifications and Credit Framework (QCF).

4Q&As

Course Questions & Answers

What are the requirements needed to enrol onto this course?

Due to the type of qualification, you will need to currently be working in a similar environment to complete particular aspects of this course.

Is there a time limit for the completion of this course?

You may start at any time and have a full year to complete your studies. It is truly flexible and is designed to be adaptable around your lifestyle and other commitments.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE CV writing service
  • FREE access to the CACHE Alumni for a year after completion
  • Comprehensive study guide
  • Exclusive Open Study College Pen
  • Student study planner
  • Three colour highlighter
  • Student notebook
  • Document wallet
Do I need to be working to enrol onto this course?

Due to the type of qualification, you will need to currently be working in a similar environment to complete particular aspects of this course.

Are there any additional costs?

No. Everything you need is included in the price!

How do I get my work assessed?

You will send your work to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your certificate of achievement from the awarding organisation, NCFE.

What do i do if i still have questions?

For further information please contact us.

Additional Discounts Available on selected courses until 22nd January
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Open Study College, 6140 Knights Court, Birmingham Business Park, Birmingham B37 7WY is a licensed credit broker, authorised and regulated by The Financial Conduct Authority (licence number 724179 with FCA).


Our finance option is provided in partnership with Divido. To be considered for finance you need to confirm the following:


  • I am a permanent UK resident
  • I have 3 years of UK address history
  • I am currently employed or self-employed
  • With a minimum annual income of £5,000
  • I am not bankrupt or in an IVA (Individual Voluntary Agreement)
  • I have a UK bank account capable of paying direct debits
  • I have a credit or debit card