Level 2 Certificate in Information Advice or Guidance

Course Code

NC014

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Are you working or looking to work in a role where the provision of information, advice or guidance is a requirement? Then this Level 2 Certificate in Information Advice or Guidance course could be perfect for you.

Gain knowledge of what it is to take on a role in this field.
Develop an understanding of the key aspects of information, advice or guidance.
Gain a nationally recognised qualification to kick-start your career.
Achieve a career in an information, advice or guidance role.
FREE access to the CACHE Alumni for 2 years.

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Study Options	This course is only available to study online.
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As well as providing an excellent knowledge base in information, advice or guidance, this Level 2 Certificate in Information Advice or Guidance course is ideal for students who want to achieve a nationally recognised qualification and aspire to work in an information, advice or guidance role.

During this course, you will explore the boundaries and responsibilities of this role, the importance of the role confidentiality and impartiality, the range of media used and for which clients, and much more.

What next?

Following the successful completion of this course, you will be able to start or enhance your career journey. If after, you’re looking to enhance your business knowledge even further, take a look at the other business courses we offer.

Awarding body

The NCFE CACHE Level 2 course has been accredited by the qualifications regulators for England, Wales and Northern Ireland.

CACHE (The Council for Awards in Care, Health and Education) qualifications specialise in the care and education sector and are the leading industry specialists. This course has been developed by experts, which ensures everything that employers need is covered.

Once you have enrolled on your CACHE course, you will be entitled to access the CACHE Alumni Membership for 2 years. CACHE Alumni is a Professional Membership Network for those who work in the CACHE industries, providing valuable resources and advice for professional studying towards/with a CACHE qualification.

Course Duration

Up to 1 year.

Study Hours

Approximately 120 hours.

Course Outcome

You will receive an NCFE CACHE Level 2 Certificate on Information Advice or Guidance.

Entry Requirements

There are no specific entry requirements for this course.

Assessment

Tutor-marked portfolio of evidence.

Award Number: 601/4321/6

Understand the differences between Information, Advice or Guidance
Know the boundaries and responsibilities of this role
Gain practical skills such as signposting, referrals and record-keeping

Learn how to communicate with clients appropriately
Know the importance of the role confidentiality and impartiality
Understand personal strengths and weaknesses to improve

Understand the difference between referrals and signposting, and when to use each
Know the correct practices for signposting and referring
Learn practical skills such as recording and monitoring

Understand what resources are used for information, advice or guidance
Know the range of media used and for which clients
Learn how to update and maintain information with an organisation

Understand how to support within information, advice or guidance
Know the difference between formal and informal networks and how they are used
Learn the codes of practice within information, advice or guidance

Assessment

This course is assessed by submitting a portfolio of evidence to be assessed by your tutor at the end of each unit.

Course duration

This course will take approximately 120 hours. Students will receive a full year to complete the course, which is a lot more time than you will need. This allows you to work at your own pace, without the pressure of tight deadlines.

Study method

You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive tutor support by email, so help is only a click away!

Course outcome

Upon successful completion of this course, you will receive an NCFE CACHE Level 2 Certificate on Information Advice or Guidance.

Awarding body

The NCFE CACHE Level 2 course has been accredited by the qualifications regulators for England, Wales, and Northern Ireland.

Dedicated personal tutor support
Dedicated learner services
Assignment marking and feedback
FREE CV critique service
FREE employability guide to help you impress future employers
FREE XO Student Discounts membership
FREE CACHE Alumni Membership for 2 years
*Comprehensive study guide
*Exclusive Open Study College pen and highlighter
*Student notebook

* Not included with the online study option

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.