CompTIA A+ Certification (220-1001 & 220-1002)

Course code: LE040

Kick-start your career in IT with this accredited qualification, from home!

Develop your knowledge in areas such as installation, preventive maintenance and security.
Take advantage of the visual demonstrations and multimedia presentations included in your course materials.
Learn more about the Microsoft Windows operating system and its features.
Understand how to troubleshoot software issues on Microsoft Windows and mobile devices.

Course Options	Please choose a course option to see prices	Course Material
Study Options	This course is only available to study online.
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The CompTIA A+ Certification is internationally recognised and accredited. The certification is developed and maintained by leading IT experts and is the most essential certification for anyone wanting to begin or boost their career in IT.

Course Duration

Up to 12 months.

Course Outcome

You will receive both a CompTIA A+ 220-1001 Certificate of Completion and a CompTIA A+ 220-1002 Certificate of Completion.

Entry Requirements

There are no specific entry requirements for this course.

Assessment

Two exams.

CompTIA A+ 220-1001

Module 1

Mobile devices

Laptop hardware and components
Laptop display types and installing display components
Laptop features such as special function keys, docking stations and port replicators
Mobile device types
Wired and wireless mobile device ports and accessories
Network connectivity and application support
Synchronization methods, connection types and software requirements

Module 2

Networking

TCP and UDP ports: protocols and their purpose
Common networking hardware
Basic wired and wireless network configurations for small or home offices
Wireless networking protocols
Networked hosts services
Common network configurations
Internet and network types and features
Networking tools

Module 3

Hardware

Cable types and their features
Common connector types
RAM types and installation
Install and configure storage devices
Storage devices and configuration
Motherboards, CPUs and add-on cards
Peripheral devices such as speakers, signature cards, game controllers, etc.
Power supply types
Custom PC configurations based on customer needs and specifications
Common device configurations
Configuration of multifunction devices and printers for small or home offices
Print technologies, including installation and maintenance

Module 4

Virtualization and cloud computing

Cloud concepts: common models, different types of cloud-based services and apps, virtual desktops, shared resources, and elasticity
Client-side virtualisation: virtual machine purpose and setup

Module 5

Hardware and network troubleshooting

Best practices for solving problems
Troubleshooting problems for motherboards, RAM, CPUs and power
Troubleshooting hard drives and RAID arrays
Troubleshooting video, projector and display issues
Troubleshooting common mobile device problems
Troubleshooting common printer issues
Troubleshooting common wired and wireless network problems

CompTIA A+ 220-1002

Module 1

Operation systems

Common operating system types and their purposes
Features of Microsoft Windows versions
General OS installation considerations and upgrade methods
Using appropriate Microsoft command line tools
Using Microsoft operating system features and tools
Using Microsoft Windows Control panel utilities
Application installation and configuration concepts
Configuring Microsoft Windows networking on a client/desktop
Using features and tools of the Mac OS and Linux client/desktop operating systems

Module 2

Security

The importance of physical security measures
Logical security concepts
Wireless security protocols and authentication methods
Detecting, removing, and preventing malware using appropriate tools and methods
Social engineering, threats, and vulnerabilities
The differences in basic Microsoft Windows OS security settings
Implementing security best practices to secure a workstation
Implementing methods for securing mobile devices
Implementing appropriate data destruction and disposal methods
Configuring security on small or home office wireless and wired networks

Module 3

Software troubleshooting

Troubleshooting Microsoft Windows OS problems
Troubleshooting and resolve PC security issues
Using best practice procedures for malware removal
Troubleshooting mobile OS and application issues
Troubleshooting mobile OS and application security issues

Module 4

Operational procedures

Best practices associated with types of documentation
Implementing basic change management best practices
Implementing basic disaster prevention and recovery methods
Common safety procedures
Environmental impacts and appropriate controls
The processes for addressing prohibited content/activity, and privacy, licensing, and policy concepts
Using proper communication techniques and professionalism
Identifying the basics of scripting
Using remote access technologies

Assessment

To receive the full CompTIA A+ Certification (220-1001 and 220-1002), you will need to complete two exams. Exams are held at Pearson Vue centres and cost approximately £100.

Course Duration

With this flexible home learning course, you can fast-forward, rewind or repeat all the online classes so you can go at your own pace with no strict deadlines. You will have 12 months to complete this bundle course.

Study Method

This blended learning solution offers a highly interactive and engaging learning environment with video demonstrations, multimedia presentations and educational games to assist with your study. Fun quizzes and exam simulations after each module reinforce your confidence and aid progression to the next stage. This course also includes the use of social networking forums, so you chat and gain friendly advice and support from other students.

Course Outcomes

Upon completion of your training course, you will receive a CompTIA A+ 220-1001 Certificate of Completion and a CompTIA A+ 220-1002 Certificate of Completion, so you can showcase your achievement to future employers.

What skills do I need to enrol onto this course?

No previous knowledge is required to enrol onto this course. However, we recommend you have a basic knowledge of IT.

What is included in the cost of my course?

Dedicated student support
Assignment marking and feedback
FREE CV critique service
FREE employability guide to help you impress future employers
FREE XO Student Discounts card

Are there any additional costs?

To receive the full CompTIA certification, you will need to sit two exams at the cost of around £100 each each at a Pearson Vue centre.

What if I still have questions?

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.