Working in Health Care QLS Level 3

Course code: SH005

Improve your understanding of working in the healthcare industry with this level 3 course.

Boost your knowledge in the structure and responsibilities of NHS bodies and private healthcare providers in the UK.
Understand how to help patients and service users to access the health care services needed.
Learn how the component parts of the health care system integrate and how staff liaise between the various components.

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As well as providing an excellent knowledge base in the health care sector, this course is ideal for students wanting to go onto further qualifications and training, those that want to progress in their current career and those aspiring to achieve a career in the health industry.

Boost your career opportunities and equip yourself with the skills you need for your long-term success. Home learning is simple and stress-free, so enrol with us today!

Course Duration

Up to one year

Study Hours

Approximately 90 hours

Course Outcome

You will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary

Entry Requirements

There are no specific entry requirements for this course.

Assessment

Tutor-marked assignments

Unit 1

Understanding the Structure of the Health Care Sector

The national health service
Structure of the healthcare system in the UK
The Department of Health
The secretary of state for health
NHS England
Clinical commissioning groups
Health and wellbeing boards
Public Health England
Delivery of NHS services
Primary care services
Health care in the UK home countries
Private health care
The complementary and alternative medicine sector

Unit 2

Liaise between Primary, Secondary and Community Teams

Primary health care team
Secondary health care team
Community health care team
Forming healthy working relationships with others
Working together in teams
Working in partnership with others
Confidentiality
Legislation relating to information sharing
Work in ways that are agreed with the employer
Legal responsibilities
Summary of legislation and regulations
Useful links

Unit 3

Support Individuals to Identify, Access and Use Services and Facilities

Services and facilities about which individuals may require information
Services provided in an individual’s home
Services and facilities provided outside the individual’s home
The benefits of accessing a range of services and facilities
Identify possible barriers to accessing and understanding information
Support individuals to understand information
Check an individual understands the information
Support individuals to identify and select services and facilities
Agree preferred options for services and facilities
Support individuals to access and use services and facilities
Support individuals to review access to and use of services and facilities
Methods of giving feedback
Other sources of support

Unit 4

Physical Resources to Meet Service Delivery Needs in a Health Setting

Physical resources
Equipment, supplies and aids and medications needed by an individual receiving care
IT office equipment and supplies
Managing physical equipment supplies and materials
Plan the use of physical resources
Obtain physical resources
The purchasing policy and procedure
An environmentally friendly purchasing policy
Ensuring continued availability and quality of resources
Monitoring the use of physical resources
Space management
Safeguarding equipment
IT security
Managing human resources efficiently

Unit 5

Give Customers a Positive Impression of Yourself and your Organisation

Establishing rapport with customers
Responding appropriately to customers
Communicating information to clients

Assessment

This course is assessed by a series of written assignments. These assignments will then be sent and marked by your tutor. There is no external examination required for this course.

Course duration

You may start at any time and have a full year to complete your studies. This course should take you approximately 90 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study method

You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work, it is completely up to you. All your materials will be posted to you, so receiving your course is hassle-free. You will also receive our tutor support by email, so help is only a click away!

Course outcomes

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

Awarding body

This course has been endorsed by ABC Awards and Certa Awards for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What skills do I need to enrol onto this course?

There are no requirements for this course, therefore you can start at any time!

Is there a time limit for the completion of this course?

You may start at any time and have a full year to complete your studies. It is truly flexible and is designed to be adaptable around your lifestyle and other commitments.

What is included in the cost of my course?

Dedicated personal tutor support
Dedicated student support
Assignment marking and feedback
FREE XO Student Discounts card
FREE CV critique service
FREE employability guide to help you impress future employers
Comprehensive study guide
Open Study College pen and highlighter
Student study planner
Student notebook
Document wallet

Do I have to sit an exam?

No. We will issue certification based on your coursework alone.

Are there any additional costs?

No. Everything you need is included in the price!

How do I get my work assessed?

You will send your work to your personal course tutor for them to mark and return to you.

What happens if I lose my course pack?

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.

What if I still have questions?

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.