1Course Overview

Working in Health Care Level 3

Course code: SH005

Pay up front:

£389.00

Save £70 by
paying up front

Free UK delivery

Additional Discounts Available on selected courses until 23rd July

  • Days
  • Hours
  • Mins
  • Secs

Kick-start you career in working in health care from home!

As well as providing an excellent knowledge base in the health care sector, this course is ideal for:

  • Those that want to progress in their current career
  • Those that want to go onto further qualifications and training
  • Those aspiring to achieve a career in the health industry

This course enables you to:

  • Boost your knowledge in the structure and responsibilities of NHS bodies and private healthcare providers in the UK
  • Understand how to help patients and service users to access the health care services needed
  • Learn how the component parts of the health care system integrate and how staff liaise between the various components
  • Study from home, at your own pace
Discounts on selected courses - Ends Today
2Course Content
Unit 1: Understanding the Structure of the Health Care Sector
  • The National Health Service
  • Structure of the Healthcare System in the UK
  • The Department of Health
  • The Secretary of State for Health
  • NHS England
  • Clinical Commissioning Groups
  • Health and Wellbeing Boards
  • Public Health England
  • Delivery of NHS Services
  • Primary Care Services
  • Health Care in the UK Home Countries
  • Private Health care
  • The Complementary and Alternative Medicine Sector
Unit 2:  Liaise Between Primary, Secondary and Community Teams
  • Primary Health Care Team
  • Secondary Health Care Team
  • Community Health Care Team
  • Forming Healthy Working Relationships with Others
  • Working Together in Teams
  • Working in Partnership with Others
  • Confidentiality
  • Legislation relating to information sharing
  • Work in ways that are agreed with the employer
  • Legal Responsibilities
  • Summary of legislation and regulations
  • Useful links
Unit 3: Support Individuals to Identify, Access and Use Services and Facilities
  • Services and Facilities about Which Individuals May Require Information
  • Services provided in an Individual’s Home
  • Services and Facilities provided outside the Individual’s Home
  • The Benefits of Accessing a Range of Services and Facilities
  • Identify Possible Barriers to Accessing and Understanding Information
  • Support Individuals to Understand Information
  • Check an Individual Understands the Information
  • Support Individuals to Identify and Select Services and Facilities
  • Agree Preferred Options for Services and Facilities
  • Support Individuals to Access and Use Services and Facilities
  • Support Individuals to Review Access to and Use of Services and Facilities
  • Methods of Giving Feedback
  • Other Sources of Support
Unit 4 Physical Resources to Meet Service Delivery Needs in a Health Setting
  • Physical Resources
  • Equipment, Supplies and Aids and Medications Needed By an Individual Receiving Care
  • IT Office Equipment and Supplies
  • Managing Physical Equipment Supplies and Materials
  • Plan the Use of Physical Resources
  • Obtain Physical Resources
  • The Purchasing Policy and Procedure
  • An Environmentally Friendly Purchasing Policy
  • Ensuring Continued Availability and Quality of Resources
  • Monitoring the Use of Physical Resources
  • Space Management
  • Safeguarding Equipment
  • IT Security
  • Managing Human Resources Efficiently
Unit 5: Give Customers a Positive Impression of Yourself and Your Organisation
  • Establishing Rapport with Customers
  • Responding Appropriately To Customers
  • Communicating Information to Clients
3Other Information
Assessment

This course is assessed by a series of written assignments. These assignments will then be sent and marked by your tutor. There is no external examination required for this course.

Course Duration

You may start at any time and have a full year to complete your studies. This course should take you approximately 90 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Study Method

You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted to you, so receiving your course is hassle-free. You will also receive our tutor support by email, so help is only a click away!

Course Outcomes

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme.  This means that Kendal Publishing has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria.  The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. 

The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector.  To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner. 

The course itself has been designed by Kendal Publishing to meet specific learners’ or employers’ requirements.   ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met.  A regular review of courses is carried out as part of the endorsement process.

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government.

4Q&As

Your Questions Answered

What skills are needed to enrol onto this course?

There are no requirements for this course, therefore you can start at any time!

Is there a time limit for the completion of this course?

You may start at any time and have a full year to complete your studies. It is truly flexible and is designed to be adaptable around your lifestyle and other commitments.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE CV writing service
  • Comprehensive study guide
  • Exclusive Open Study College Pen
  • Student study planner
  • Three colour highlighter
  • Student notebook
  • Document wallet
Do I have to sit in an exam?

No. We will issue certification based on your coursework alone.

Are there any additional costs?

No, everything you need is included in the price!

How do I get my work assessed?

You will send your work to your personal course tutor for them to mark and return to you. 

What if I still have questions?

That’s not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Support Team a call on 03300 563 100 and they’ll do their best to help.

Finance options

Provided by
Length Of Your Repayment
Your Deposit
Monthly payment:

Deposit to pay:

  • Cash Price:
  • Loan Amount:
  • Loan Repayments:
  • Cost of Loan:
  • Number of Monthly Payments:
  • Total Amount Payable:


The total course fee includes a loan arrangement fee. Your initial deposit payment will be used towards this fee, any remaining fee balance will be added the loan amount.

Provided by

Our finance option is provided in partnership with AffordItNow.
For your finance application to be considered you must meet the following criteria:

  • Be over 18 years old
  • Be employed for at least 16 hours a week or retired and in receipt of a private or company pension. Certain state benefit schemes may also be considered.
  • Be a permanent UK resident with a 3 year address history
  • Have a good credit history with no late payments, debt relief orders or bankruptcies
  • Have a valid email address and can access it

Please note that meeting the above criteria does not guarantee finance acceptance.

Open Study College, 6140 Knights Court, Birmingham Business Park, Birmingham B37 7WY is a licensed credit broker, authorised and regulated by The Financial Conduct Authority (licence number 724179 with FCA).