Credit Control and Debt Management Level 3

Course code: SH032

Boost your skills in credit control and debt management, from home!

  • Gain an understanding of principles and practice of controlling credit and managing debt in commercial organisations
  • Explore methods of controlling credit and investigate methods of credit checking
This course is only available as a study pack.
Course overview

As well as providing you with an excellent knowledge base, this Level 3 course is ideal for those who want to go on to further vocational training and placement opportunities, those who want to boost their skills and progress in their current career, and those aspiring to achieve a career as a credit control assistant, debt manager, accounts assistant and many more.

Course Duration

Up to 1 year.

Study Hours

Approximately 90 hours.

Course Outcome

You will receive a Certificate of Achievement in Credit Control and Debt Management Level 3.

Entry Requirements

There are no specific entry requirements for this course


Tutor Marked Assignments

Course content
  • Credit
  • Is my customer credit worthy?
  • Credit control routines
  • Debt recovery through the courts
  • Statutory demands, insolvency and bankruptcy
  • VAT and tax relief for bad debts
  • Credit checking agencies
  • Factoring companies
  • Specialist legal services
  • The Courts
  • Debt collection agents
  • Written communication
  • How to deal with customer responses
Extra info


You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 90 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

Course Duration

You may start at any time and have a full year to complete your studies. This course is truly flexible and adaptable around your lifestyle.

Study Method

You will study this course by distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted to you. You will also receive our tutor support by email, so help is only a click away! You can start the course at any time.

Course Outcomes

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Awarding body

This course has been endorsed by ABC Awards and Certa Awards for its high-quality. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the ABC Awards and Certa Awards website. This course has been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.


This course does not require any previous skills.


You may start at any time and have a full year to complete your studies. This course is truly flexible and adaptable around your lifestyle.

Dedicated personal tutor support

Dedicated student support

Assignment marking and feedback

FREE CV critique service

FREE employability guide to help you impress future employers

FREE XO Student Discounts card

Comprehensive study guide

Open Study College pen and highlighter

Student study planner

Student notebook

Document wallet

No. This course is assessed based on your tutor-marked assignments.

No, everything you need is included in the price!

It's not a problem. We offer a course replacement service, so if you get into trouble and your course pack is lost or damaged, our Student Support Team can provide you with a new set of materials for a one-time additional fee.

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.

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Enrol now

If you are interested in or and you’re looking for a more flexible approach to learning that fits around your life - this is the ideal course for you. Enrol online today by clicking below or speak to one of our advisers for more information.

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