COVID-19: Open Study College Student Updates
March 19, 2020 / Libby Barrett
Keep up to date with the latest news on the Coronavirus and how it might affect you.
Updated 3rd April 2020
We have today received further clarification from Ofqual in relation to A Level and GCSE students who will no longer be able to sit their exams this summer. For private candidates, there is still further exploration that Ofqual are undertaking to provide a fair solution. We are also digesting the information that Ofqual has provided to allow us to make an informed decision about our students.
Ofqual have advised that it is unlikely that all private candidates will be issued with a grade this summer but they are exploring the possibility of holding exams in the Autumn for those students who were booked to sit exams in May/June.
Both we and Ofqual appreciate that this is of real concern to students and we are working very closely with Ofqual and other educational organisations to get the best possible outcome for our students. We are expecting to have a further update next week and will be in direct contact with those students affected.
Updated 24th March 2020
From Wednesday 25th March until further notice, we have new opening hours.
General enquiries: Mon-Fri (9am-5pm). Sat (11am-5pm) via our usual number: 03300 563100.
You can also get in touch with us through our website and live chat.
If you are an existing student, our student support team will be available through email only. Please email email@example.com, and our lovely student support team will get back to you as soon as they can.
Updated 24th March 2020
Following the announcement from PM Boris Johnson last night, we have put measures in place to ensure you still receive the same level of care and customer service whilst also making sure our OSC family remain safe.
We want to assure you that we are still here for you during this difficult time, our support teams and tutors are working remotely to ensure your study with us remains uninterrupted.
Our phone lines will be closed for a day on 24th March 2020 to allow us to make the necessary alterations to avoid minimal disruption to our service. However, during this time, you can still contact us via email and live chat and we will get back to you as soon as possible:
General enquiries: firstname.lastname@example.org
Student support: email@example.com
Updated 19th March 2020
A Level and GCSE Students
Following the government update yesterday we are aware that A Level and GCSE exams will no longer be taking place in May and June this year due to schools being closed.
We are monitoring the news and working closely with our exam boards and centres. Please bear with us while we wait to receive further instructions and we will update you as soon as possible.
CACHE placement students
Following the government update yesterday regarding school closures, Open Study College will provide free extensions based on the period of time lost whilst the schools are closed.
You can complete knowledge-based assignments and still submit them to your tutor to be marked if you wish. However, bear in mind that some work cannot be completed unless you are on placement.
We are monitoring the news and working closely with CACHE and will provide more details once we have further information.
We want to reassure our students that we are here for you and we have put measures in place to maintain the same high level of service you would normally receive.