Salesforce Power User

Course code: LE033

Enhance your knowledge of the CRM system with this Salesforce Power User course - all from the comfort of your own home!

  • Understand everything from the basics to advanced level.
  • Create accounts, leads, contacts and opportunities.
  • Improve your marketing and business operational skills.
  • Learn how to implement the system and use it in your own workplace.
This course is only available to study online.
Course overview

You can work at your own pace. You are in control of your learning.

Home learning is simple and stress free, so why not enrol today and join the 100,000 students who have chosen open study college to improve their career prospects.

Course Duration

Up to one year

Course Outcome

You will receive a certificate of completion

Entry Requirements

It is recommended you have a basic knowledge of IT


Quizzes and exam stimulations

Course content
  • Course and instructor introduction
  • What is Salesforce automation?
  • Salesforce automation system overview
  • Why Salesforce?
  • Creating accounts and contacts
  • Creating leads and opportunities
  • Sales process part 1-4
  • Leads through social channels
  • Core problems
  • Managing accounts
  • Badges and campaigns
  • Custom apps
  • Introduction to RDBMS
  • Introduction to the cloud
  • Introduction to virtual machines part 1
  • Introduction to virtual machines part 2
  • Salesforce development
  • Introduction to building in the cloud
  • Salesforce set-up
  • Tasks to complete before migration part 1
  • Tasks to complete before migration part 2
  • Frequently asked questions part 1-9
  • The Salesforce Solution
  • Conclusion
Extra info

Course Duration

You will have a full 12 months to complete the course. This is more than enough time necessary to complete the course at your own pace. With this flexible home learning course, you can fast-forward, rewind or repeat all the online classes with no strict deadlines.

Study Method

This blended learning solution offers a highly interactive and engaging learning environment with video demonstrations, multi-media presentations and educational games to assist with your study. Fun quizzes and exam stimulators after each module reinforce your confidence and aid progression to the next stage. This course also includes the use of social networking forums, so you chat and gain friendly advice and support from other students.

Course Outcome

Upon successful completion of this course, you will receive a certificate of completion, so you can showcase your achievement to future employers.
Please note in order to achieve the official qualification you will have to successfully complete an examination, which is available once you have completed the examinations and fulfilled the work experience requirements.
It is your own responsibility to enquire and book these exams.


No previous knowledge is required to enrol onto this course. However, it is recommended you have a basic knowledge of IT.

Everything you need to complete this course will be provided; however, you will need to pay additional fees to sit your necessary examinations in order to achieve the actual certification.

That's not a problem. We want to make sure you’re 100% confident about enrolling on the course and starting your study. So, just give our Student Adviser Team a call on 03300 563 100 and they’ll do their best to help.

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Enrol now

If you are interested in and you’re looking for a more flexible approach to learning that fits around your life - this is the ideal course for you. Enrol online today by clicking below or speak to one of our advisers for more information.

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