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Business Operations and Lean Management Level 3

Course Code: ABC020
Course Level: 3

Course Overview

Are you looking to fast-track your career with a flexible home learning course you can trust?

Learn all the skills and knowledge you need to manage an organisation successfully all from the comfort of your own home. 

On this course, you’ll be able to:

  • Understand the key practices and principles of Operations Management
  • Understand how operations connects with other aspects of an effective organisation, such as marketing and HR
  • Study at your own time and pace with no strict deadlines or timetabling to contend with

This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.

You choose whether you want to study this course online or as a paper based hard copy. All your course materials will then be delivered to you by post or online, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away!

Start your journey and develop your skills and knowledge today and join over 50,000 students that already have!

Enrol now and receive a £25 gift voucher towards your next course.

Course Content

  • Unit 1: How Operations Management Became Critical to Business Success
    • Explain the role of Operations Management within various different kinds of organisation
    • Describe how Operations Management has become crucial to organisations’ success in the modern world
    • Demonstrate how the concept of the value chain applies to a variety of different kinds of organisation
    • Give examples of the impact good operations management can have on organisational effectiveness
    Unit 2: People and Operations
    • Justify why the role of the Operations Manager is fundamentally changing
    • Explain why effectively managing people is crucial to operations management
    • Explain how teams can enhance the operations function
    Unit 3: Products and Services
    • Explain the relationship between marketing and operations
    • Justify the need for flexible approaches to product and service design
    • Describe key principles in product and service design
    • Define and utilise the concept of value analysis
  • Unit 4: Operational Processes in Context
    • Explain the relationships between value chains, supply chains and logistics
    • Demonstrate best practice in selecting and working with suppliers and providers
    • Describe the options available in designing processes
    • Explain the importance of controlling the value chain
    Unit 5: Efficiency and Effectiveness in Operations
    • Describe how operations managers can assess the efficiency and effectiveness of their operations
    • Explain how best practice organisations manage their operations
    • Identify a range of cost-reducing methods that can be applied to operations
    • Define and explain lean synchronisation
    Unit 6: Quality, Improvements and Change
    • Define what quality means and how to measure it
    • Explain operational risk and how to manage it
    • Demonstrate how Operations Managers deal most effectively with the complexity of modern organisations
    • Explain why and how organisations adopt a continuous improvement approach to operations

Other Information

  • Assessment

    You will be assessed through a series of written assignments, which are submitted to your tutor for marking. No external examination is required.

    Course Duration

    You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

  • Study Method

    This course will enable you to work when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive our award-winning tutor support by email, so help is only a click away!

    Course Outcomes

    At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (This lists details of all the units you have completed as part of your course).

    The course itself has been designed by Open Study College to meet specific learners’ or employers’ requirements. The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means Open Study College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.

    The completion of this course alone does not lead to an Ofqual regulated qualification, but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards your Recognition of Prior Learning if you wish to progress your studies in this sector.

    The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

    ABC Awards are a national awarding organisation that have years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.

course questions & answers

What skills are needed to enrol onto this course?

You do not need any previous knowledge to enrol onto this course.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE NUS Extra card worth £12.00
  • FREE CV writing service
  • *Comprehensive study guide
  • *Exclusive Open Study College Pen
  • *Student study planner
  • *Three colour highlighter
  • *Student notebook
  • *Document wallet

* Not included with the online study option

Do I have to sit an exam?

No. Your certification is issued based on your tutor-marked assignments.

Are there any additional costs?

No. Everything you need is included in the price!

How do I get my work assessed?

You will send your assignments to your personal course tutor for them to mark and return to you. On successful completion of the course you will be awarded your certification proving your knowledge.

What happens if I lose my course pack?

We offer a course replacement service which ensures that, if your course pack is lost or damaged throughout the duration of your studies, we can issue you with a new set of materials for a one-time additional fee. This is available by calling our Student Support team on 03300 563100.

What do i do if i still have questions?

For further information please contact us.

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