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Medical and Clinical Administration Level 3

Course Code: ABC006
Course Level: 3

Course Overview

Learn everything you need to know about medical and clinical administration, from home!

Clinical and medical administrators work within a variety of medical settings, from hospitals and doctors' surgeries, to physiotherapy clinics and dental practices. The role requires a high level of ability and professionalism, as well as sensitivity to confidential information, vulnerable patients and their specific needs.

This course will provide you with a broad knowledge of working within medical and clinical administration, so giving you a excellent foundation to begin a career in clinical and medical administration. This course is also ideal for those currently employed in medical and clinical environments who want to further enhance their professional knowledge and skills.

At the beginning of the course you will develop a sound awareness of the professional, legal and ethical aspects of the role. You will then have the chance to study the applied practice of working in a clinical environment, the information technology used in the role and the ethos of service user care. A broad knowledge of different care services and how they are integrated will provide you with an excellent professional foundation to work  in any medical or clinical administrative role.

This course will allow you to study the convenient way! You decide when and where you learn, at your own pace. Your coursework can be submitted by either post or email, making it easy and hassle-free.

You choose whether you want to study this course online or as a paper based hard copy. All your course materials will then be delivered to you by post or online, so it couldn’t be simpler. Our experienced and friendly tutors are there to help you every step of the way by email, so help is only a click away!

Start your journey and develop your skills and knowledge today and join over 50,000 students that already have!

Enrol now and receive a £25 gift voucher towards your next course.

Course Content

  • Unit 1: Structure, Law and Ethics
    • Key legislative governance within administrative contexts
    • Principles of medical ethics
    • NHS frameworks and governance
    • Quality assurance processes within the administrative context
    Unit 2: Service user care
    • The service user-centred approach
    • Communication methods and skills related to service user care
    • The principles of quality practice and its scope
    • Key administrative and reception skills
    Unit 3: The clinical environment
    • Hygienic working practices
    • Risk assessment related to safe working practice
    • First aid principles for safe working practice
    • How aggression and violence are dealt with in a clinical environment
  • Unit 4: Information technology
    • The main principles of computer operation and use
    • The processes involved in electronic medicine
    • The principles of information management technology
    • Key software used in medical and clinical administration practice
    Unit 5: Primary and private care services
    • Key administrative and reception skills required to work in primary care contexts
    • Practice funding and finance issues
    • Roles within the primary health care team
    • Private medical practice and associated administrative skills
    Unit 6: Secondary care services
    • Appointments and admission processes
    • Roles and responsibilities within a typical hospital team
    • How clinical audits are carried out
    • How medical records and case notes are recorded, stored and used

Other Information

  • Assessment

    The Medical and Clinical Administration course is assessed by a series of written assignments, which are submitted to your tutor for marking. There is no external examination required.

    Course Duration

    You may start at any time and have a full year to complete your studies. We suggest that the course will take approximately 80 hours to complete. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines.

  • Study Method

    This course will enable you to work when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive our award-winning tutor support by email, so help is only a click away!

    Course Outcome

    At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (This lists details of all the units you have completed as part of your course).

    The course itself has been designed by Open Study College to meet specific learners’ or employers’ requirements. The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means Open Study College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process. The completion of this course alone does not lead to an Ofqual regulated qualification, but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards your Recognition of Prior Learning if you wish to progress your studies in this sector.

    The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

    ABC Awards are a national awarding organisation that have years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.

course questions & answers

What skills are needed to enrol onto this course?

You do not need any previous knowledge to enrol onto this course.

What is included in the cost of my course?
  • Dedicated personal tutor support
  • Dedicated student support
  • Assignment marking and feedback
  • FREE NUS Extra card worth £12.00
  • FREE CV writing service
  • *Comprehensive study guide
  • *Exclusive Open Study College Pen
  • *Student study planner
  • *Three colour highlighter
  • *Student notebook
  • *Document wallet

* Not included with the online study option

Are there any additional costs?

No, everything you need is included in the price!

What happens if I lose my course pack?

We offer a course replacement service which ensures that, if your course pack is lost or damaged throughout the duration of your studies, we can issue you with a new set of materials for a one-time additional fee. This is available by calling our Student Support team on 03300 563100.

What do i do if i still have questions?

For further information please contact us.

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