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CIW E-Commerce Specialist

Course Code: DLC006
Course Level: 4

Course Overview

Gain those all-important e-commerce skills that employers want, with a recognised qualification!

This course allows you to:

  • Prepares you for taking the CIW E-Commerce Specialist exam
  • Gain half of the CIW Web Design Professional Certification
  • Understand how to conduct business online and manage the technical factors associated with constructing an e-commerce web-site
  • Know the differences between traditional and electronic commerce
  • Gain an OCF nationally recognised qualification
  • Boost your employment opportunities and get the skills employers want
  • This course is perfect for web designers, internet consultants, IT professionals, marketing professionals, web and graphic artists and business professionals

The course will allow you to study when and where you want, at your own pace. Studying through an online platform means that you can study anywhere that has a internet connection, so learning is convenient and hassle-free!

Join over 50,000 people that have studied with us and enrol with us today. Home learning couldn’t be easier!

Enrol now and receive a £25 gift voucher towards your next course.

Course Content

  • Electronic Commerce Foundations
    • Introduction to Web Commerce
    • Impetus for Web Commerce
    • Electronic Commerce Defined
    • Applying E-Commerce Concepts to Focus Companies
    • Types of Electronic Commerce
    • Micro commerce and Macro commerce
    • Benefits of Electronic Commerce
    • Drawbacks of Electronic Commerce
    • E-Commerce Solutions
    • Web Storefront Hardware and Software
    • Ingredients of a Web Storefront
    • The Virtual Enterprise
    • Site Implementation
    • E-Commerce Guidelines
    Law and the Internet
    • Introduction to Internet Legal Issues
    • Electronic Publishing
    • Intellectual Property Issues
    • Areas of Liability
    • Copyright, Trademark and Patent Issues
    • Privacy and Confidentiality
    • Jurisdiction and Electronic
    • Publishing
    • Internet Taxation
    • International Tax and the Internet
    • Customs and E-Commerce
    • Tariffs and E-Commerce
    • Protecting a Brand
    • Ethical Business Practices
    Web Marketing Goals
    • Marketing Overview
    • Web Marketing Benefits
    • Examples of Successful Web Marketing
    • Marketing Goals
    • Web Marketing Strategies
    • Growth Drivers and Barriers in E-Commerce
    • Selecting and Positioning Your Product
    • Identifying Your Target Market
    Online Product Promotion
    • Online Promotion Overview
    • E-Commerce Promotion Considerations
    • E-Commerce Site Categories Banner Ads
    • Advertising Representatives
    • Banner Ad Positioning
    • Banner Ad Exchange Networks
    • Referrer Programs
    • Blogs and Blogads
    • Pop-Up and Related Ads
    • Search Engine Placement
    • Meta Tags and Search Engines
    • E-Mail and Marketing
    • Ad Performance Evaluation
    • Offline Product Promotion
    • Ad Campaign Implementation
    Site Usability
    • Overview of Usability Issues
    • Usability Testing
    • Designing the Site Hierarchy
    • Page Layout Design Guidelines
    • Browser Compatibility Issues
    Customer Relationship Management (CRM) and Eservices
    • Managing the Customer
    • Customer Relationship Management
    • Customer Service Concepts
    • Customer Service Tools and Methodology
    • E-Service Action Plan
    • Integrating CRM and Customer Service
    Business-to-Business Frameworks
    • B2B E-Business Overview
    • E-Commerce Fundamentals
    • Business Concepts
    • Internet Marketplaces
    • Tools and Technologies
    • Electronic Data Interchange (EDI)
    • Open Buying on the Internet (OBI)
    • Open Trading Protocol (OTP)
    • Web Services
    E-Commerce Site Creation Packages — Outsourcing
    • Outsourcing Site Creation Packages
    • Entry-Level Outsourcing: Online Instant Storefronts
    • Online Outsourcing Solutions
    • Outsourcing: Mid-Level Offline Instant Storefronts
    • Mid-Level Offline Storefront Products
    • Outsourcing: High-Level Offline Instant Storefronts
    • High-Level Offline Storefront Products
    • Auctions: The Other E-Commerce Option
    E-Commerce Site Creation Software
    • Microsoft Commerce Server 2007 Overview
    • Web Server Overview
    • Microsoft Internet Information Services (IIS) 6.0
    • IIS 6.0 Preparation
    • IIS 6.0 Installation
    • IIS 6.0 Configuration
    • Sun Java System Web Server 6.1
    • Open-Source Solutions
    • Sizing Your Hardware
  • Site Development Software Implementation
    • Commerce Site Development
    • Overview
    • Database Servers
    • Commerce Site Development
    E-Commerce Site Development Using Commerce Server
    • Building Commerce Solutions
    • Commerce Site Management
    • Solution Site Customization
    Creating an Online Catalogue
    • Catalogue Design
    • Commerce Server 2007 Catalogue Definitions
    • Building a Base Catalogue
    • Virtual Catalogues
    • Using Commerce Server to Support B2B Commerce
    Inventory Control and Order Processing
    • Inventory Management
    • Inventory Systems
    • Designing Order Systems
    • Order System Implementation
    Payment Gateways
    • Payment Processing in E-Commerce
    • Choosing Payment-Processing Methods
    • Credit Card Processing
    • Managing Transactions
    • Implementing PayPal
    • Online Check Processing
    • Preventing Fraud
    E-Service Implementation and Support
    • Implementing Customer Support
    • E-Mail and User Forums
    • Frequently Asked Questions (FAQ) Implementation
    • Knowledge Base
    Transaction and Web Site
    • Security
    • Overview of Transaction Security
    • Purposes of Security
    • Encryption and Decryption
    • Public Key Infrastructure (PKI)
    • X.509 Standard
    • Certificate Revocation
    • VeriSign
    • Using Certificates
    • Obtaining Certificates
    • Installing Certificates
    • Implementing Microsoft Certificate Services
    • Secure Electronic Transactions (SET)
    • Securing Sensitive Data
    • Identifying Attack Types
    • Protecting Against Attacks
    • E-Commerce Forensic Techniques
    E-Learning Solutions
    • E-Learning Introduction
    • E-Learning Models
    • Distance-Learning Essentials
    • E-Learning Content
    • Student Navigation and Progress Reporting
    • Reusable Learning Objects
    Site Management and Performance Testing
    • Introduction to Site Management and Performance Testing
    • Site Management Tasks
    • Managing Web Site Performance
    • Logging and Trend Analysis
    • Performance-Monitoring Tools
    • Course Conclusion

Other Information

  • Assessment

    This course will help prepare you for your CIW E-Commerce Specialist exam in the following ways:

    • Online exercises - flash cards, matching exercises, true-false questions, crossword puzzles and fill-in-the-blank exercises
    • Practice exams
    • Study materials
    • Review Questions
    • CIW Live Labs - give remote access to all of the software covered within the E-Commerce Specialist course

    You will then be required to sit the CIW E-Commerce Specialist exam. This exam has a time limit of 75 minutes and consists of 72 questions. You will need 68% to pass.

    Please note: You are responsible for booking and paying for your exam at your chosen exam centre.

    Course Duration

    You may start at any time and have a full year from enrolment to complete your studies. This is more than enough time to give you flexibility and work at your own pace without the pressure of deadlines. This course has approximately 140 hours self-study time.

  • Study Method

    You will study this course through distance learning, which means you can learn at a time and place to suit you. You will study this course online and you will receive support by email, so help is only a click away!

    Course Outcome

    On successful completion of this course you will be able to apply for the internationally recognised CIW 1D0-525 examination. You must pass the examination in order to gain the qualification.

    This qualification is listed on the QCF (QCF Qualification No: M_502_8993) at Level 4 and is assigned 20 credits. It is also one half of the CIW Web Design Professional certification. Together with the CIW Web Design Specialist certification students can earn the advanced CIW Web Design Professional certification.

    Qualifying as a Certified CIW Web Design Professional proves your aptitude and ability in the areas of Web site design and e-commerce.

course questions & answers

What are the requirements for this course?

The are no requirements for this course however we recommend that you have a good knowledge of IT, computers and the internet/email use. If you have little or no background in web design we recommend that you study CIW Web Foundations Associate or the CIW Site Development Foundations before enrolling onto this course.

What are the computer requirements for this course?

We recommend that you complete this course on a PC with a Windows Operating system. This course will work on an Apple Mac using software such as Boot Camp, Parallels Desktop 7, VMware fusion or CrossOver Mac, however we cannot support any issues that may occur with PC-Based software running on a Mac.

Is there a time limit for the completion of this course?

You have a year to complete this course from the start of your enrolment, giving you enough time to study at your own pace.

What is included in the cost of my course?
  • Online learning platform
  • Online Support
  • Assignment marking and feedback
  • Dedicated student support
  • FREE NUS Extra card worth £12.00
  • FREE CV writing service
  • 2 Official CIW course books covering the complete CIW E-Commerce Specialist 1D0-525 syllabus
  • Additional CIW Exam Study Guide
  • Convenient online access to official practice exams (Over 400+questions)
  • Online course review questions and exercises (700+ questions)
  • Supplemental exercise files, appendix files, files for hands-on labs, and other resources
Do I have to sit an exam?

Yes. If you wish to gain the CIW E-Commerce Specialist exam recognised qualification you will need to sit an exam. It is your responsibility to pay and book this examination at your chosen exam centre. The internationally recognised CIW E-Commerce Specialist 1D0-525 Examination is currently £90.00 + VAT. Your exam must be sat at a registered Pearson Vue testing centre. You can locate testing centres and schedule examinations on the Pearson Vue Website.

Are there any additional costs?

Yes. If you decide to sit the CIW E-Commerce Specialist examination, you will be required to pay for your exam and your chosen test centre.

What do i do if i still have questions?

For further information please contact us.

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