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Amadeus Booking System Training Course

Course Code: VIEW103

Course Overview

Gain a comprehensive understanding of the Amadeus Booking System, from home!

Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as 'essential' on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill!

  • Air France, Iberia, Lufthansa, Expedia, Opodo and Flightline are just several travel companies that use Amadeus.
  • Amadeus holds around 35% of the global travel market and is widely used throughout Europe and Asia.
  • This Amadeus course is recognised all over the world and is fully compliant with the IATA's GDS (International Air Transport Association's Global Distribution System) requirements.

Our friendly award-winning tutors are on hand each step of the way to help you progress with your studies. 

Home learning is simple and stress free! Enrol today and join the 50,000 students who have chosen Open Study College to improve their career prospects. 

Course Content

    • Unit 1: AIS,access type indicators, additional hotel entries and addresses
    • Unit 2: Flight availability
    • Unit 3: Booking a car at a passenger's destination
    • Unit 4: Booking a hotel at a passenger's destination
    • Unit 5: Building a complete PNR and ending transaction
    • Unit 6: Cancelling seats
    • Unit 7: Car terms
    • Unit 8: Changing and deleting PNR data
    • Unit 9: Changing segment status
    • Unit 10: Displaying the subfields of a PNR
    • Unit 11: Encoding and decoding cities
    • Unit 12: Airports and airlines
    • Unit 13: Entering fare elements, displays, notes
    • Unit 14: Flight sell, follow-up availability entries, frequent-flyer element
    • Unit 15: HELP system, hotel segment modification
    • Unit 16: Introduction to classes of service and basic restrictions
    • Unit 17: Introduction to the PNR
    • Unit 18: Itinerary pricing
    • Unit 19: Miscellaneous Amadeus functions
    • Unit 20: Name element
    • Unit 21: OSI elements
    • Unit 22: PNR management
    • Unit 23: PNR queues
    • Unit 24: Building complete PNRs
    • Unit 25: Rebooking itinerary segments
    • Unit 26: Retrieving a PNR from a similar name list
    • Unit 27: Retrieving a PNR from the Amadeus database
    • Unit 28: Return availability and SSR elements
    • Unit 29: Seat maps, requests and customer preferences
    • Unit 30: Signing in and out
    • Unit 31: Telephone element
    • Unit 32: Ticketing element
    • Unit 33: Timetables
    • Unit 34: Waiting list assurance
    • Unit 35: Working through a PNR queue

Other Information

  • Assessment

    This Amadeus course is assessed online using our Online Learning Environment and Amadeus Simulator. You will take a series of tests as you progress through the course. There is also an Amadeus exam that is taken online at the end of your course and takes 1 hour to complete.

    Course Duration

    You have a total of 50 hours of access to the Online Learning Environment, which is more than sufficient to complete the course.

  • Study Method

    This course is run online through our Online Amadeus Training facility, which provides an Amadeus Simulator so you can use the software as you learn. The course also refers to and uses a workbook (provided).

    Please note that this is a self-study course. You will not be allocated a tutor as all support is self-contained within the course materials. You will, however, benefit from technical support. 


    Upon completion of this Amadeus course you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry.

course questions & answers

What skills are needed to enrol onto this course?

We would advise a basic set of computer skills in order to be successful on this course, as it is based online.

What is included in the cost of my course?
  • Access to the Online Learning Environment where you can use an Amadeus Simulator
  • Official Amadeus course manual
  • Pen
Are there any additional costs?

No, everything you need is included in the price. You will need to ensure that you have access to a computer, connected to the internet to complete this Amadeus course.

Can I get IATA points?

The IATA points system was dismantled in January 2006, when the accreditation criteria for the UK changed. Training points are no longer a requirement for a travel agency to obtain IATA accreditation.

What do i do if i still have questions?

For further information please contact us.

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Reviews For This Course

  • Course Rating

    "Interesting,helpful to study,because of flexible time."

    - Kadarmeera Saibu Hussain, Northolt

    Interesting, helpful to study, because of flexible time.

Course Cost £439.00

  • Was£589.00
  • Save25%

Offer ends November 30th

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