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Amadeus Booking System Training Course

Course Code: VIEW103

Course Overview

Gain a comprehensive understanding of the Amadeus Booking System, from home!

Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as 'essential' on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill!

  • Air France, Iberia, Lufthansa, Expedia, Opodo and Flightline are just several travel companies that use Amadeus.
  • Amadeus holds around 35% of the global travel market and is widely used throughout Europe and Asia.
  • This Amadeus course is recognised all over the world and is fully compliant with the IATA's GDS (International Air Transport Association's Global Distribution System) requirements.

Home learning is simple and stress free! Enrol today and join the 50,000 students who have chosen Open Study College to improve their career prospects. 

Enrol now and receive a £25 gift voucher towards your next course.

Course Content

  • Unit 1
    • AIS,access type indicators, additional hotel entries and addresses
    Unit 2
    • Flight availability
    Unit 3
    • Booking a car at a passenger's destination
    Unit 4
    • Booking a hotel at a passenger's destination
    Unit 5
    • Building a complete PNR and ending transaction
    Unit 6
    • Cancelling seats
    Unit 7 
    • Car terms
    Unit 8
    • Changing and deleting PNR data
    Unit 9
    • Changing segment status
    Unit 10
    • Displaying the subfields of a PNR
    Unit 11
    • Encoding and decoding cities
    Unit 12
    • Airports and airlines
    Unit 13
    • Entering fare elements, displays, notes
    Unit 14
    • Flight sell, follow-up availability entries, frequent-flyer element
    Unit 15
    • HELP system, hotel segment modification
    Unit 16
    • Introduction to classes of service and basic restrictions
    Unit 17
    • Introduction to the PNR
  • Unit 18
    • tinerary pricing
    Unit 19
    • Miscellaneous Amadeus functions
    Unit 20
    • Name element
    Unit 21
    • OSI elements
    Unit 22
    • PNR management
    Unit 23
    • PNR queues
    Unit 24
    • Building complete PNRs
    Unit 25 
    • ebooking itinerary segments
    Unit 26
    • Retrieving a PNR from a similar name list
    Unit 27
    • Retrieving a PNR from the Amadeus database
    Unit 28
    • Return availability and SSR elements
    Unit 29
    • Seat maps, requests and customer preferences
    Unit 30
    • Signing in and out
    Unit 31 
    • Telephone element
    Unit 32
    • Ticketing element
    Unit 33
    • Timetables
    Unit 34
    • Waiting list assurance
    Unit 35
    • Working through a PNR queue

Other Information

  • Assessment

    This Amadeus course is assessed online using our Online Learning Environment and Amadeus Simulator. You will take a series of tests as you progress through the course. There is also an Amadeus exam that is taken online at the end of your course and takes 1 hour to complete.

    Course Duration

    You have a total of 50 hours of access to the Online Learning Environment, which is more than sufficient to complete the course.

  • Study Method

    This course is run online through our Online Amadeus Training facility, which provides an Amadeus Simulator so you can use the software as you learn. The course also refers to and uses a workbook (provided).

    Please note that this is a self-study course. You will not be allocated a tutor as all support is self-contained within the course materials. You will, however, benefit from technical support. 


    Upon completion of this Amadeus course you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry.

course questions & answers

What skills are needed to enrol onto this course?

We would advise a basic set of computer skills in order to be successful on this course, as it is based online.

What is included in the cost of my course?
  • Access to the Online Learning Environment where you can use an Amadeus Simulator
  • Official Amadeus course manual
  • Pen
Are there any additional costs?

No, everything you need is included in the price. You will need to ensure that you have access to a computer, connected to the internet to complete this Amadeus course.

Can I get IATA points?

The IATA points system was dismantled in January 2006, when the accreditation criteria for the UK changed. Training points are no longer a requirement for a travel agency to obtain IATA accreditation.

What do i do if i still have questions?

For further information please contact us.

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Reviews For This Course

  • Course Rating

    "Interesting,helpful to study,because of flexible time."

    - Kadarmeera Saibu Hussain, Northolt

    Interesting, helpful to study, because of flexible time.

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