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£75 off your course!

Retail Management QLS Level 3 and Customer Service QLS Level 3

Course Code

OSC1073

Do you want to make a career in retail management? Then this Retail Management QLS Level 3 and Customer Service QLS Level 3 course bundle could be perfect for you.

  • Learn the strategic importance of customer service for any business.
  • Study the key aspects of how to deliver great customer service.
  • Learn how to create and lead your own customer service culture.
  • Discover the importance of supply chain and inventory management.
  • Understand the role that pricing strategy and how it influences consumer choice.
  • Develop your ability to manage people and their performance.

You are saving from £99.00 buying this course as a package.

All for just £808.00 £709.00

Course overview

This dual aspect of this course makes it ideal for those wishing to progress into a retail management position, or for current retail managers wishing to maximise their career development and understand the wider business of successful retailing.

During the Retail Management QLS Level 3 course, you will explore market segmentation, the role of experience in shopping, the importance of customer service, and much more.

Meanwhile, the Customer Service QLS Level 3 course will enable you to learn the strategic importance of customer service for any business.

This course will allow you to study when and where you want, at your own pace. All coursework can be submitted by post or email making it simple and hassle-free.

All of the materials will be delivered to you by post or email, so it couldn’t be easier.

What next?

Following the successful completion of this course, you will be able to put your newfound knowledge into practice and develop your career. If after, you’re looking to enhance your knowledge even further, take a look at the other management and leadership courses we offer.

Potential future job titles:

  • Store manager
  • Assistant store manager
  • Inventory control specialists

Awarding body

This course has been endorsed by the Quality Licence Scheme for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Course Duration

Up to 2 years.

Study Hours

Approximately 160 hours.

Course Outcome

You will receive a Certificate of Achievement in Retail Management Level 3 and a Certificate of Achievement in Customer Service Level 3.

Entry Requirements

There are no specific entry requirements for this course.

Assessment

Tutor-marked assignments.

Course content

Customer Service QLS Level 3

Retail Management QLS Level 3

Extra info

Assessment

This course is assessed by a series of written assignments which are marked by your tutor. No external examination is required.

Course duration

Once enrolled, you will have two years to complete this bundle (one year per course), which will allow you to work at your own pace, without the pressure of tight deadlines. You will also receive 12 months of tutor support for each course, so you can feel confident that you’ll get the help you need. This bundle will take you approximately 120 hours. Studying around your work and family commitments has never been easier.

Study Mmthod

You will study this course through distance learning, which will enable you to learn when and where you want. You can study from home or at work; it is completely up to you. All your materials will be posted or emailed to you online, whichever you choose. You will also receive our award-winning tutor support by email, so help is only a click away!

Course outcomes

At the end of this course, successful learners will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Awarding body

This course has been endorsed by the Quality License Scheme for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Q&As

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