NCFE Human Resources

Course Code: OCN102
Award Level 3, Similar to - NVQ Level 3, A-Level

This is the NCFE Level 3 Human Resources course. This programme is designed for students to develop a broad understanding of the principles of HR administration & management, Learn techniques and good practice for Human Resource administration, Select a modular approach to study which provides opportunities to specialise, prepare for CIPD studying qualifications, extend their existing HR knowledge and experience, and to gain a recognised award from a leading UK awarding body - Higher Education credits are available upon completion of this course.

The course consists of nine study units from which students may elect to study ANY FIVE. This provides a very flexible form of study giving an opportunity for students to choose units which are most appropriate to their job, career or personal development needs.

Course Content

The course is divided up as 9 units, as follows:

Unit 1: Recruitment & Selection

The Recruitment Process
Defining the Vacancy
The Power of Advertising
The Use of Agencies
Targeted Selection, Competency based Interviewing
Selection and Making an Offer
The Importance of Diversity
The Induction of New Staff

Unit 2: Human Resources Legislation

Employers rights and obligations
Employees rights and obligations
Legislation

Unit 3: Employee Relations

Managing Employee Relations
Staff Motivation
Communication
Dealing with Conflict
Grievance Procedure
Disciplinary Procedure

Unit 4: Performance Management

Monitoring & Recording Performance
Performance Agreement
Performance Plan
Monitor and Review
Performance Review

Unit 5: Records and Systems

Importance of Keeping Records
How and When to Store Information
Data Protection Act 1998
Email and use of the Internet within Personnel

Unit 6: Payroll

Understanding the Payroll Function
Paying an Employee
Deductions
Pay Statements

Unit 7: Training and Development

Identifying Training Needs
Choosing External Training
Planning the Training
Preparing the Training
Delivering the Training
Evaluating the Training

Unit 8: Team Building

The aims of team building
Organisation and planning
How to get the most out of a team
A successful team building structure
Taking team building into the office
Further information on team building

Unit 9A: Coaching Staff

Understanding Coaching
When to Coach
Providing Feedback
Setting Objectives
When to Intervene
Review & Learn from the Experience
Common Problems

Unit 9B: Mentoring Staff

Role & Responsibilities In Mentoring
Identify Individual Mentoring Needs
Effective Mentoring Relationships
Review Progress
Evaluating Effectiveness of Own Practice

Course Duration

Students may register at any time and have a full year to complete their studies.

Assessment

The course will take the form of a series of written assignments which are submitted and marked by your tutor. There is no external examination.

Study Method

The course is designed for study by distance learning at home or at work. Students receive a course manual, assignments and study guide plus tutor support by mail or email. You can start at any time and plan your studies over a period of up to one year from the time of registration.

Qualifications

A successfully completed course leads to a Level 3 award in Human Resources from NCFE; a leading UK awarding body recognised by the Qualifications and Curriculum Authority.

You can read more about NCFE and our awarding bodies here: Awards