Galileo Booking System Training Course

Course Code: VIEW102

Galileo is one of the industry standard booking and reservation systems. This course will train you to understand and use the Galileo Reservations System. With many travel companies requiring a comprehensive knowledge of online booking systems it is essential to be competent with Galileo. This course gives you a very good introduction to all areas of the Galileo system: Flight Reservations, Automated Fares & Ticketing, Car Hire & Hotel Reservations (Room Master).

Galileo is a computer reservations system owned by Travelport. It was developed in 1971 by United Airlines. Galileo holds around 25% of the global travel market and it very strong in Europe, making it an ideal piece of software to understand if you want a career in the travel industry. Airlines such as Air Canada, Aer Lingus, Swiss Air and United Airlines use this system and companies such as Ebookers, Portman Travel, P&O and HRG.

This Galileo course is recognised all over the world and is fully compliant with IATA's GDS (International Air Transport Association's Global Distribution Systems) requirements.

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Course Content

Amongst your introductory training to Galileo you will learn to know and understand:

Galileo HELP
Best Buy
PNR data change and delete
PNR mandatory fields, PNR optional fields
Building a complete PNR
Car booking (CarMaster)
Changing segment status
Classes of service
Encode/decode cities
Airports and airlines, fare quote, fares, flight availability, flight service information
Hotel booking (RoomMaster),
Introduction to reducing/dividing PNRs
Itinerary pricing, queues, rules
Seat assignments, seat maps
Sign-off, sign-on
Storing a fare
Tariff displays
Ticketing

Assessment

This Galileo course is assessed online using our Online Learning Environment and Galileo Simulator. You will take a series of tests as you progress through the course. There is also a Galileo exam that is taken online at the end of your course and requires 1 hour to complete.

This is a self-study course. You will not be allocated a tutor as all support is self-contained within the course materials. You will however receive technical support.

Study Method

This course is run online through our Online Galileo Training facility, which provides a Galileo Simulator so you can use the software as you learn. The course also refers to and uses a workbook (provided).

Qualifications

Upon completion of this Galileo course you will receive a Galileo certificate to use as proof of competency which will be widely accepted by employers. The training can even complement academic courses such as HND, Diplomas & VCEs where required.

Course Questions & Answers

Q: What skills are needed to enrol onto this course?

We would advise a basic set of computer skills in order to be successful on this course as it is based online.

Q: Is there a time limit for completion of this course?

There is no time limit to complete the course however you have a total of 40 hours of access to the Online Learning Environment, which is more than sufficient to complete the course.

Q: What is included in the cost of my course?

Access to the Online Learning Environment where you can use a Galileo Simulator
You will receive your official 176 page Galileo course manual
A stationery pack is also provided
Unlimited technical support via email

Q: Do I have to sit an exam?

We will issue certification based on your coursework and a series of online tests. There is a short exam at the end of the course, but this is done online and takes around an hour to complete.

Q: Are there any additional costs?

No, everything you need is included in the price. You will need to ensure that you have access to a computer, connected to the internet to complete this Galileo course.

Q: Can I get IATA points?

The IATA points system has been dismantled as from January 2006, when the accreditation criteria for the UK had been changed and training points are no longer a requirement for a travel agency to obtain IATA accreditation.