Galileo Expert
- Course Code: VIEW105
Become an expert in Galileo on-line booking reservations system!
A fantastic course for anybody looking for a career in the travel and tourism industry, you don’t need any previous knowledge to enrol!
- Galileo is one of the industry standard booking and reservation systems, used by many travel companies worldwide.
- Galileo has approximately 25% of the global market and has a very strong presence in Europe.
- Airlines using this system currently include: Air Canada, Aer Lingus, Swiss Air and United Airlines.
- Major travel companies using Galileo include: Ebookers, Portman Travel, P & O and HRG.
- This Galileo course is recognised all over the world and is fully compliant with IATA's GDS (International Air Transport Association's Global Distribution Systems) requirements.
Course Content
Airline Reservations
- Lesson 1 - System access to Galileo and encoding/decoding
- Lesson 2 - Retrieving, displaying and ignoring BFs
- Lesson 3 - Displaying optional BF fields
- Lesson 4 - Timetables
- Lesson 5 - Basic flight availability, flight details
- Lesson 6 - Selling from availability
- Lesson 7 - Passenger names and phone numbers
- Lesson 8 - Received-from and ticketing fields
- Lesson 9 - Building a complete BF and ending a transaction
- Lesson 10 - Change, delete data; cancel itinerary segments
- Lesson 11 - Creating optional BF fields
- Lesson 12 - Creating additional optional BF fields
- Lesson 13 - Creating service information fields
- Lesson 14 - Changing and deleting optional BF items
- Lesson 15 - Advanced flight availability
- Lesson 16 - Follow-up advanced flight availability
- Lesson 17 - Last seat availability
- Lesson 18 - Carrier Specific Availability
- Lesson 19 - Miscellaneous segment entries
- Lesson 20 - Secured, Guaranteed, Standard and Request Sell
- Lesson 21 - Cancel and rebook and insert segments
- Lesson 22 - Inserting passenger data
- Lesson 23 - Dividing a party
- Lesson 24 - Advanced seat reservations
- Lesson 25 - Seat configuration and availability maps
- Lesson 26 - Assigning, changing, cancelling seats
- Lesson 27 - Introduction to queues
- Lesson 28 - Review BF items, queue placement
- Lesson 29 - Changing segment status and flight time changes
- Lesson 30 - Queue practice
- Lesson 31 - Display Client Files
- Lesson 32 - Move Client Files
- Lesson 33 - Build Client Files
- Lesson 34 - BF history
- Lesson 35 - Miscellaneous Galileo functions
- Lesson 36 - Galileo Information Sources
Automated Fares & Ticketing
- Lesson 1 - Basic fare quotes and Best Buy entries
- Lesson 2 - Fare quotes with segment and passenger selection
- Lesson 3 - No stopover, selling/ticketing country, and sale date modifiers
- Lesson 4 - Working with filed fares
- Lesson 5 - Ticketing modifiers
- Lesson 6 - Ticketing
- Lesson 7 - Ticketing BFs from queue
- Lesson 8 - Basic fare displays
- Lesson 9 - Additional fare displays
- Lesson 10 - North American fare displays
- Lesson 11 - Fare notes
- Lesson 12 - Fare components and notes
Car Hire
- Lesson 1 - Car index displays
- Lesson 2 - Vehicle-type codes
- Lesson 3 - Low-to-high car availability
- Lesson 4 - Low-to-high car availability from segment and index
- Lesson 5 - Booking cars
- Lesson 6 - Reference points, car availability modifiers
- Lesson 7 - More car availability modifiers
- Lesson 8 - Car update entries
- Lesson 9 - Optional fields in car sell entries
- Lesson 10 - Car segment modification
- Lesson 11 - Car rules
- Lesson 12 - Car description displays
Hotel Reservations
- Lesson 1 - Hotel index and complete availability displays
- Lesson 2 - Hotel rules displays and booking a room
- Lesson 3 - Miscellaneous index entries
- Lesson 4 - Hotel search qualifiers
- Lesson 5 - Hotel display modifications and description displays
- Lesson 6 - Hotel optional fields
- Lesson 7 - Hotel segment modification
Assessment
- Module 1: Airline Reservation Systems: Ten exercises, 10 quizzes and an online exam
- Module 2: Automatic Fares and Ticketing: Two exercises, four quizzes and an online exam
- Module 3: Car Hire: Four exercises, five quizzes and an online exam
- Module 4: Hotel Reservations: Three exercises, three quizzes and an online exam
Study Method
The Galileo Expert course is designed for study by distance learning at home or at work. Students receive a course manual, assignments and study guide plus tutor support by mail or email. You can start at any time and have a full 12 months to complete the course. This is much longer than you need so you can work at your own pace.
This course is run through our Online Galileo Training facility, which provides a Galileo Simulator so you can use the software as you learn.
This is a self-study course. You will not be allocated a tutor as all support is self-contained within the course materials. You will however receive technical support.
Qualifications
Upon completion of this Galileo course you will receive the Galileo Expert certificate to use as proof of competency which will be widely accepted by employers. The training can even complement academic courses such as HND, Diplomas & VCEs where required.
Course Questions and Answers
Q: What skills are needed to enrol onto this course?
You do not need any previous experience to enrol on the Galileo Expert course.
Q: Is there a time limit for completion of this course?
You will have a full year to complete your course, which is much longer than you will need.
Q: Do I have to sit an exam?
You will need to sit an online exam, at home, which will be at the end of each module.
Q: Are there any additional costs?
No, everything you need is included in your course!
Q: What do I do if I still have questions?
For further information please contact us.



